Team Lead - Admission

Job Description

Job Summary:We are seeking a highly motivated and experienced Team Lead - Admissions to lead and manage our admissions team. This role involves overseeing daily operations, enhancing team performance, and ensuring process efficiency while maintaining high-quality standards and compliance. The ideal candidate will bring strong leadership capabilities, operational acumen, and a passion for delivering exceptional results.Key Responsibilities:Lead and manage the daily operations of the admissions process to ensure timely and accurate handling of applications.Recruit, train, and mentor admissions team members to build a high-performing, collaborative team.Develop and implement strategies to improve efficiency and streamline operational workflows.Monitor and analyze key performance indicators (KPIs) to ensure team goals and admission targets are met.Ensure compliance with organizational policies, regulatory standards, and quality benchmarks.Collaborate with cross-functional teams to support organizational growth and optimize the student onboarding experience.Provide regular performance reports and insights to senior leadership.Key Performance Indicators (KPIs):Achievement of monthly and quarterly admission targets.Success rate of hiring and effectiveness of team training initiatives.Operational efficiency (e.g., application turnaround time, process adherence).Accuracy, quality, and compliance in the admissions process.Required Skills & Qualifications:Experience: 2–3 years in admissions, team management, or operations.Language Proficiency: Fluent in Hindi, English, and at least one regional language.Skills:Strong leadership and team-building abilitiesExcellent communication and interpersonal skillsStrategic thinking with a problem-solving mindsetProficiency in process management and performance trackingPreferred Qualifications (Optional):Bachelor’s degree in Business Administration, Education Management, or related field.Prior experience in the education or ed-tech industry.