561 Talent Development Jobs - Page 15

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Commitment to qualityCollaboration and interpersonal skillsTraining Needs Analysis (TNA)Telecommunications BillingProcess Trainer Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for Work with BI/ BP to prepare demand plan by collating training requests and working with country stakeholders, BPs.Work with BI to understand training needs and collect demand from the stakeholders and build out quarterly detailed demand plan.Conduct interviews with facilitators to assess their qualifications and expertise, and subsequently assign them to appropriate workshops based on their skillsets and experience.Conduct Train-the-Trainer (TTT) and Train-the-Backbone (TB) sessions to upskill facilitators, equipping them with the necessary knowledge and tools to effectively deliver workshops.Collaborate with the scheduling team to ensure that all session details, including session loading, enrollment, and attendance marking, were accurately updated in the Learning Management System (LMS).Collaborate with Business Partner and Stakeholders to retrieve session nominations.Manage session fill rate and handle ad hoc requests, collaborate with regional business partner, and take appropriate actions within cancellation window.Coordinate communication between facilitators and session requestors as necessary to ensure clear expectations are established regarding training delivery.Project management skills (Planning & Organizing)Working independently, accountable for deadlines, able to escalate if necessaryComfortable with ambiguity, able to provide advice and guidance when direction is not well definedConfidence/assured working with client leadership and delivering difficult messagesAbility to prioritize conflicting requirementsAbility to gather, analyze and formulate conclusions on dataPeople management skills (Coaching, listening, giving direction)Cost estimating and financial analysisStrong written and verbal communication skillsEnglish language proficiency requiredEvent planning experienceInitiative and bias for actionCritical thinking / problem solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Customer CommunicationsCustomer ServiceTelecommunications BillingAbility to perform under pressureAbility to meet deadlinesCollaboration and interpersonal skillsWritten and verbal communicationNGCO - Network Services - TelecomCustomer Support OperationsNetwork Operations & Service Management Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design & Dev Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for Perform training solutions production on all types of development projects oDevelop understanding about the subject matter through materials provided and individual research.oDevelop course outlines and storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools.oWrite or edit training content to support the overall learning goals and objectives.oReview your own deliverables for completeness, compliance with standards, functionality, and consistency with the design prior to sending to supervisor for review. This role should expect to garner minimal feedback/change requirements from their supervisor.oConduct peer reviews as required for compliance to standards, functionality etc.oContribute to best practice/lessons learned developed on the job.oSupport supervisor in onboarding and mentoring new team members, and other admin. tasks as required.oReview and revise content based on feedback from internal and client reviewers or stakeholders, resolve conflicting feedback.oCommunicate with subject matter experts and other stakeholders for inputs, feedback, walkthroughs on training deliverables.oGood understanding of Instructional Design principlesAbility to understand, build on and implement high-level designsProven experience in more than one instructional approach (web-based, instructor-led, or virtual instructor-led training)Exposure to digital learning approaches (videos, micro learning, simulations, gamified learning) oStrong content writing skills oStrong communication skills (verbal and written) oAttention to detail to ensure qualityoAble to work with minimal supervision from the Lead/ManageroGood experience in using Microsoft Office tools (Word and PowerPoint)PreferredHands-on experience of atleast one or similar authoring tools such as Articulate suite, Claroflow etc.Good understanding of learning methodologies such as Gagne, ADDIE, and adult learning theoriesExperience in designing training for global, corporate audience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design & Dev Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for Develop storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools.Write or edit training content to support the overall learning goals and objectives.Develop virtual trainings using authoring tools such as Articulate, Claroflow etc.Review your own deliverables for completeness, compliance with standards, functionality, and consistency with the detailed design prior to sending to supervisor for review.Collaborate with peers and other teams such as Graphics team, Tech teams. via professional communication channels to build relationships.Review and revise content based on feedback from internal and client reviewers or stakeholders, raise content discrepancy issues to supervisor as needed.Report status to Instructional Design Leads daily. Receive and action feedback related to deliverables and own performance.oStrong content writing skills oGood communication skills (verbal and written) oAttention to detail to ensure qualityoAble to work with moderate supervision from the Lead/ManageroKnowledge of Microsoft Office tools (Word and PowerPoint)oExposure to at least one instructional approach (web-based, instructor-led, or virtual instructor-led training)PreferredKnowledge of authoring tools such as Articulate suite, Claroflow etc.Exposure to learning methodologies such as Gagne, ADDIE, and adult learning theoriesExposure to writing or designing training for global, corporate audience Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Title - Instructional Design - Analyst - T&O- (S&C GN) Management Level:11 - Analyst Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Analyst in our T&O practice, a typical day might include: Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology. Help develop standards and templates for the proposed learning solution. Create effective training materials mapping the clients needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets, and performance support materials. Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes. Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully. Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations. Perform quality checks on the training deliverables to meet the standard quality benchmarks. Bring your best skills forward to excel in the role: Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry. Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:2-3 years in instructional design and content development with an understanding of training and design strategy Adept at gathering and understanding source content to create engaging courses based on the target audience Experience in applying proven learning methodologies and emerging technologies for adult learning Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience:Minimum 2-3 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Learning and Instructional Development Senior Analyst is responsible for managing the content review and access provisioning process for non-functional Learning and Development (L&D) team members submitting content to the Learning tool. This role involves reviewing content submissions for compliance, provisioning access, and resolving cases in Salesforce, ensuring adherence to service level agreements (SLAs) and maintaining confidentiality of sensitive data.Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for EducationAny graduate and above Work ExperienceMinimum of 5-7 years of experience in learning and development operations, HR systems, or process-driven roles involving access management or learning content management & compliance.Prior experience with vendor-supported platforms (e.g., Salesforce, Learning Admin Tools) or Ticketing tools to raise access requests.Demonstrated ability to work in a fast-paced environment while meeting SLAs and maintaining high accuracy in data processing.Technical Proficiency:Expertise in using Salesfore, Access Request tools, and cloud-based document platforms for content review, access provisioning, and user validation.Compliance Knowledge:Strong understanding of Learning content guidelines and ability to assess submissions against established compliance criteria.Attention to Detail:Precision in reviewing metadata, validating email ids, and ensuring accurate system inputs to minimize errors and ensure compliance.Process Adherence:Familiarity with SOP guidelines, including SLAs, business rules, and canned response usage, to maintain consistency and quality.Problem-Solving Skills: Ability to troubleshoot issues, handle deviations, and escalate concerns as outlined in the SOP.Communication Skills: Proficiency in using structured canned responses and providing clear, actionable feedback to content owners.Confidentiality Awareness:Knowledge of handling sensitive HR data and adhering to confidentiality protocols. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsReview Content Submissions:Assess content submitted via forms by non-functional L&D team members, ensuring compliance with Learning Tool content guidelines and completeness of metadata (e.g., Requesters Name, Title, Audience, Objectives, Owner Email).Validate Email and Eligibility:Use Internal tools to verify Email for FTE and PT (with FTE endorsement), rejecting requests from in-eligible employees or invalid profiles.Provision Learning Tool Access:Navigate access request tools to provision access for approved content owners, including adding Emails or aliases to the Learning content management role, and document approvals in the allowlist.Approve or Reject Content:Conduct thorough reviews within 7 business days, documenting decisions (Approved, Changes Required or Rejected) and providing actionable feedback via email using canned responses.Resolve Cases in Salesforce:Close cases, updating service level taxonomies, sending appropriate canned responses, and notifying content owners of outcomes (approved, rejected, or requiring more information).Adhere to SLAs and Business Rules:Meet contractual SLAs and internal performance expectations to ensure timely and accurate processing of content reviews and access requests.Handle Exceptions and Escalations:Address deviations (e.g., existing access) and follow escalation protocols for unresolved issues or incomplete submissions.Maintain Confidentiality:Handle sensitive HR data in compliance with signed HR Sensitive Data policies, ensuring no unauthorized dissemination of confidential information.Support Record Keeping:Ensure submission details, reviews, feedback, and publication statuses are tracked centrally as per SOP guidelines Qualification Any Graduation

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of India Learning and Talent Development Lead Location- Hyderabad/ Bangalore/Pune Principal responsibilities Define country learning strategy and priorities, with clear objectives and outcomes that help team to achieve the common goals. Design and Implement leadership development solutions Virtual and eLearning Drive capability upskilling, learning engagement and learning culture though various forums- Virtual, engagement sessions and social learning Manage senior stakeholders across different geography and business context, through consistent way of engagement and effective communication. Lead learning architecture and learning needs analysis, and develop genuine learner experiences and Foster innovation practice and collaboration with other area of the organization, e.g. HR (Human Resource) as a whole, group leaning, Technical Academy. Build the Learning and Talent Development excellence and research center, provide the insights and generate the white paper and enforce the Learning Excellence in the team, organization and market Leverage global and local partnerships and build solution pool of learning and development to deliver regional and local solutions in India Requirements 15+ yrs of experience in Learning and Development Should have experience managing 15K+ employees Strong Expertise and Strong Expertise in learning and development Must be strong at stake holder management, Business Acumen, Influencing Skills, global perspective Must be strong at Consultation, Innovation, Critical Thinking Ability to Lead team and perform under pressure in a matrix environment familiar with the external practice, development technology approach and Vendors Strong capability and experience in team leadership and management What additional skills will be good to have Instructional Design capability Excellent communication skills Use of Power BI Project management skills

Job Title - Instructional Design - Analyst - T&O- (S&C GN) Management Level:11 - Analyst Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Analyst in our T&O practice, a typical day might include: Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology. Help develop standards and templates for the proposed learning solution. Create effective training materials mapping the clients needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets, and performance support materials. Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes. Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully. Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations. Perform quality checks on the training deliverables to meet the standard quality benchmarks. Bring your best skills forward to excel in the role: Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry. Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:2-3 years in instructional design and content development with an understanding of training and design strategy Adept at gathering and understanding source content to create engaging courses based on the target audience Experience in applying proven learning methodologies and emerging technologies for adult learning Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience:Minimum 2-3 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime

Skill required: Talent Development - Learning Operations Designation: Learning Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for Work with BI/ BP to prepare demand plan by collating training requests and working with country stakeholders, BPs.Work with BI to understand training needs and collect demand from the stakeholders and build out quarterly detailed demand plan.Conduct interviews with facilitators to assess their qualifications and expertise, and subsequently assign them to appropriate workshops based on their skillsets and experience.Conduct Train-the-Trainer (TTT) and Train-the-Backbone (TB) sessions to upskill facilitators, equipping them with the necessary knowledge and tools to effectively deliver workshops.Collaborate with the scheduling team to ensure that all session details, including session loading, enrollment, and attendance marking, were accurately updated in the Learning Management System (LMS).Collaborate with Business Partner and Stakeholders to retrieve session nominations.Manage session fill rate and handle ad hoc requests, collaborate with regional business partner, and take appropriate actions within cancellation window.Coordinate communication between facilitators and session requestors as necessary to ensure clear expectations are established regarding training delivery.Project management skills (Planning & Organizing)Working independently, accountable for deadlines, able to escalate if necessary Comfortable with ambiguity, able to provide advice and guidance when direction is not well definedConfidence/assured working with client leadership and delivering difficult messages Ability to prioritize conflicting requirementsAbility to gather, analyze and formulate conclusions on dataPeople management skills (Coaching, listening, giving direction)Cost estimating and financial analysisStrong written and verbal communication skillsEnglish language proficiency requiredMulti-cultural awarenessEvent planning experienceInitiative and bias for action Critical thinking / problem solving skillsConflict resolution, facilitation, negotiationGood time management skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design & Dev Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development- Instruction DesignDeliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for Prepare design documents that meet business requirementsoConduct audience and needs analyses to confirm appropriateness of learning objectives (as required). oPresent course/curriculum designs to stakeholders and/or Subject Matter Experts (SMEs) to gather inputs and finalize. oFacilitate content gathering from SMEs to create course designs.oIdentify learning objectives based on business drivers and performance goals; map course content to appropriate learning objectives.oCreate mockups/prototypes to support design, ideation (as needed).Manage the training development cycleoCreate detailed workplan based on budget and resource plan.oSet expectations with the team regarding budget and course schedule.oManage development of course content and facilitate media requirements according to project workplan and schedule.oReview training deliverables for:completeness, structure, instructional approach, and visualization writing style, compliance to standards, language and grammarfunctionality and usability (eLearning builds) oManage work effort of team members to maintain scope.oCoordinate project activities between all disciplines including media, technology, project management, client onsite or businesoSolid knowledge of instructional design techniques, adult learning theory, and web-based development tools Ability to create high level and detailed designs. Extensive experience in at least two or more instructional approaches (web-based, instructor-led, or virtual instructor-led training)Experience in designing digital learning approaches (videos, micro learning, simulations, gamified learning) oStrong written communication skills including:Working knowledge of editorial requirementsLanguage and Grammar Attention to detail to ensure qualityoStrong oral communication skillsAbility to facilitate client SMEs and sponsor discussions to set expectations and ensure appropriate involvement. oExtensive experience with several instructional approaches (web-based, instructor-led, or virtual instructor-led training)oProficiency in Microsoft Office (Word, PowerPoint, Excel, and MS Project) oExperience in managing a team size of 2-3 people. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Content Development Designation: Visual Design Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processDevelop learning activities and supporting materials according to the content design plan. What are we looking for Design, build, and test media components of the capability enabler according to requirements and the project workplanCoordinate pre-production, production, and post-production activities (resource and project planning, talent screening and selection, video shoots, etc.)Assist in estimating and project planningOversee the media portion of a development project including overseeing vendor relationshipsDirect the work of media developers on projectsProduce and direct (or oversee this work if using a contractor) simple to complex audio and video componentsCapture, edit, and compress (or supervise if this work is delegated) simple to complex digital audio and videoOperate production and post-production equipment, hardware, and softwareCreate/modify (or supervise if this work is delegated) simple to complex graphics for use within video or animation filesParticipate in actively identifying media related issues. Document new issues, participate in resolving them, and update documentation as issues are resolved Perform Quality Assurance on media deliverables based on CDC media and graphics standards and provide feedback to team/media developersOversee usability testing and product correctionDesign and produce graphics and/or animations (or supervise if this work is delegated) for, but not limited to, graphical user interfaces, information visualization, and learning activities.Create interactive authoring such as Flash Animations (or supervise if this work is delegated) for re-useable, learning activities (e.g., multiple choice quizzes, drag and drops, etc.).Interpret sponsors graphic requirements to maximize creativity and productivity; offer graphic solutions that support the project requirements or constraints.Work with course developers to determine media scope, depth and focusDevelop cost estimates for graphic requirements for sponsor; communicate the status of projects to sponsor including total time estimate, time of completion, and outstanding issues.Determine resource requirements; outsource projects/tasks to internal or external service providers as needed; obtain bids; schedule production; supervise outsourced work as necessary.Create Visual Approach document as requested by sponsor, including graphic and animation prototypes.Perform Quality Assurance on graphics deliverables based on CDC media and graphics standards and provide feedback to team Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Associate Qualifications: Any Graduation,12th/PUC/HSC,10th/SSLC/SSC Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources What are we looking for you are required to do analysis and solving of moderately complex problems Roles and Responsibilities: May create new solutions, leveraging and, where needed, adapting existing methods and procedures Qualification Any Graduation,12th/PUC/HSC,10th/SSLC/SSC

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for Organize scheduling tasks, resources and priorities.Work with Delivery Services Management, BI, Capability leads to create viable, cost-effective schedules and programs to agreed guidelines.Ensure Instructor resources are effectively and efficiently utilized against chargeability and utilization criteria.Ensure Cancellation policies are being followedMonitor the performance of all daily scheduling tasks in multiple Accenture / Client systems.Provide management reporting information to show team performance against output, quality standards, volume throughput, pipeline and completion in line with agreed measures (Client / Operations).Work with Delivery teams / BI / DSM to maintain accurate course, instructor and facility information (Matrices). Act as first point of contact for escalation of client and operational issuesManage issues to resolution, where these fall within remit / scope. Pro-actively escalate potential serious / high-level issues to Senior Scheduling Lead Take the lead in supporting scheduling team daily activities, providing coaching where appropriate and ensuring that all client scheduling roles are coveredChallenge established practice and processes to raise scheduling / cost issues with DM / BI / Capabilities.Perform all people processes for the team in line with HR policies.Assist with developing and documenting cross region scheduling processesEnsure cross region scheduling processes are followedProvide input to Continuous ImprovementCommunicate LMS and other Scheduling tool issues or potential enhancements to Senior Scheduling Lead Project management skills (Planning & Organizing)Adopt an analytical approachStrong organizational skills.Ability to prioritize conflicting requirementsStrong analytical ability (to devise and produce coherent management reports and statistics)People management skills (Coaching, listening, giving direction)Database knowledge (Software programs such as MS Access / Excel etc. plus client systems)Basic financial analysis (Cost vs. Revenue)Strong written and verbal communication skillsEnglish language proficiency requiredMulti-cultural awarenessPassion for customer serviceInitiative, Critical thinking / problem solving skillsWork well within a team environment.Good time management skills. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for Perform Scheduling of Internal and External courses from demand schedules, based on planned volumes and locations.Perform daily scheduling tasks in multiple Learning Management Systems (LMS) systems, taking into consideration the different national holidays by country and location. Use Learning Management Systems (e.g. Client LMS, Accenture Sum Total LMS) to input class details for course schedules.Complete system screens to accurately enter data to Client Systems / LMS.Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules.Conduct allocation of rooms, visual aids, instructor to courses within defined business rules.Analyze schedule information to identify requested courses, volume of classes, locations, dates.Solve basic resource conflicts by selecting viable alternatives.Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead.Assign Instructor resources effectively. Decisions should be based on guidance documents showing the required parameters to be used.Perform regular rework of schedules to ensure that the best-fit resources are assigned. This may include prioritizing the reassignment of internal Perform regular quality checks, correct deviations and plan mitigation in coordination with Scheduling Team Lead.Mentor / buddy new hires and track their progress with the assistance of Scheduling Team LeadPerform basic reporting functions with the aid of data points provided by Scheduling Team LeadHandle purchase orders and room booking contractsAssist in maintenance of resource databases and /or scheduling tools, advising when known discrepancies are found.Assist in Process Improvement initiatives.Communicate LMS issues or potential enhancements to Delivery Management and Scheduling Team Lead. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Content Development Designation: Visual Design Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processDevelop learning activities and supporting materials according to the content design plan. What are we looking for Participate in brainstorming sessionsIndependently handle RequestCommunicate effectivelyInnovate activelyAbility to multitask and work under pressureRelationships:Report to Media LeadCoordinate with internal Instructional Design team and Technology team for media assets development.: Educational Qualification:Bachelor s/Master s Degree in Graphic Design, Visual Communication, or in any related field.Experience:Proven experience (6 to 10 years) working as a Graphic Designer or in a similar role, with a strong portfolio showcasing a diverse range of design projects.Technical skills:Proficiency in Adobe Creative Suite and other relevant design software.Should have basic knowledge of Generative AI.Creativity and Design skills:Solid understanding of design principles, typography, color theory, and layout techniques.Ability to participate actively in brainstorming/ideation sessions to bring in new ideas.Ability to conceptualize and execute original ideas.Attention to details is a must.Excellent communication and collaboration skills, with the ability to effectively present ideas and receive feedback.Strong organizational skills.Open to learning and adapting to new tools, techniques, and design trends.Experience with web design, UX/UI principles, and motion graphics is a plus.Demonstrated creativity, problem-solving ability, and a passion for design innovation. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Customer Support OperationsTelecom Dispute ManagementAbility to perform under pressureAbility to meet deadlinesCollaboration and interpersonal skillsWritten and verbal communicationCustomer service operation / retailNetwork Services - TelecomCustomer AnalyticsCustomer Communications Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Learning and Instructional Development Senior Analyst is responsible for managing and processing access requests for functional Learning and Development (L&D) team members to the Learning platform, ensuring compliance with content creation policies and scalable support for Tool content creation. This role involves reviewing eligibility, provisioning access, and resolving cases in ticketing tool, while adhering to defined service level agreements (SLAs) and maintaining confidentiality of sensitive data.Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for EducationAny graduate and above Work ExperienceMinimum of 3-5 years of experience in learning and development operations, HR systems, or process-driven roles involving access management or learning content management & compliance.Prior experience with vendor-supported platforms (e.g., Salesforce, Learning Admin Tools) or Ticketing tools to raise access requests.Demonstrated ability to work in a fast-paced environment while meeting SLAs and maintaining high accuracy in data processing.Technical Proficiency:Strong familiarity with tools such as Salesforce, raising request access tools, and cloud-based document platforms for processing access requests and validating user information.Attention to Detail:Ability to accurately review and validate form submissions, employee profiles, and system inputs to ensure compliance and minimize errors.Process Adherence:Knowledge of SOP guidelines, including SLAs, business rules, and canned response usage, to maintain consistency and quality in task execution.Problem-Solving Skills: Capability to troubleshoot common issues, follow deviation protocols, and escalate concerns as per SOP guidelines.Communication Skills: Ability to use structured canned responses effectively and communicate case statuses clearly to employees.Confidentiality Awareness:Understanding of handling sensitive HR learning data and adhering to confidentiality protocols as outlined in the SOP. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsReview Access Requests:Assess form submissions for learning portal access in salesforce, ensuring algorithmic eligibility checks are followed for functional L&D team members.Validate employee Information:Utilize internal tools to confirm employee details, ensuring only eligible employees are processed, rejecting requests from other employees or invalid profiles.Provision tool Access:Navigate Tool Request portal to provision access for validated requests, inputting accurate information, system roles, and business justifications as per form submissions.Resolve Cases:Close out cases in salesforce using appropriate canned responses, updating service level taxonomies, and communicating outcomes to employees (approved, rejected, or requiring more information).Adhere to SLAs and Business Rules:Meet contractual SLAs, performance expectations, and internal business rules to ensure timely and accurate processing of access requests.Handle Exceptions and Deviations:Identify and address deviations, such as existing access in access request tools, and follow escalation protocols when necessary.Maintain Confidentiality:Handle sensitive HR data in compliance with signed HR Sensitive Data policies, ensuring no unauthorized dissemination of confidential information.Collaborate with Stakeholders:Coordinate with internal teams as outlined in the SOP contacts section to address concerns or risks in processing. Qualification Any Graduation

Skill required: Talent Development - Learning Content Development Designation: Visual Design Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processDevelop learning activities and supporting materials according to the content design plan. What are we looking for Development under supervision.Ability to learn and upskill.Relationships:Report to Media LeadCoordinate with internal Instructional Design team and Technology team for media assets development.: Educational Qualification:Bachelor s/Master s Degree in Graphic Design, Visual Communication, or in any related field.Experience:Proven experience (3 to 6 years) working as a Graphic Designer or in a similar role, with a strong portfolio showcasing a diverse range of design projects.Technical skills:Proficiency in Adobe Creative Suite and other relevant design software.Should have basic knowledge of Generative AI.Good communication and collaboration skills, with the ability to effectively present ideas and receive feedback.Strong organizational skills.Open to learning and adapting to new tools, techniques, and design trends.Experience with web design, UX/UI principles, and motion graphics will be a plus.Creativity and Design skills:Solid understanding of design principles, typography, color theory, and layout techniques.Ability to conceptualize and execute original ideas.Attention to details is a must. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability. Job Title:- Manager Band: D2 Function: People Function (HR) Reports to: Talent Management - Lead Location: Gurgaon (HO) Purpose: The jobholder will be responsible for building and facilitating Talent Management across all verticals of Aviva India, aligned to achieving the strategic business goals of the Company by strengthening the core organisation capability - its people. He/ she will primarily work in all areas related Talent Management to shape and implement strategies that will help us develop and retain high-performing employees including advising and consulting business functions, People Business Partner on various employees related issues. Roles & Responsibilities: Designing and implementing succession plans and managing career progression programs. Design and deliver developmental initiatives through a judicious mix of in-house and external interventions for the Management Team as well as for critical identified areas across the Organisation Design HR interventions to create a highly engaging and productive work force. Design specific Rewards, Recognition and People Involvement Strategy, which has a direct impact on people & business growth and ultimately retention Create and execute learning strategies and programs by Evaluating individual and organizational development needs. Assess the success of development plans and help employees make the most of learning opportunities. Serves as an expert on employee relations, including interpreting company and business unit policies, progressive discipline (for violations of policy), involuntary terminations, and safety and security. Responsible for facilitating improvements in policies, practices, procedures based on learning from investigations. Determines best methods for discovering and communicating to the appropriate audiences changes in laws and regulations and takes an active role in the implementation of those changes so as to be fully compliant. Delivers training on Employee Relations related topics, as and when required. Act as change agent to enable to the business units to transform the hiring experience. Experience: Graduate/Post graduate with specialization in Human Resources with 10 or more years of experience. Excellent analytical and verbal/written communication skills; capable of effectively interfacing with partners at every level. Why Aviva Dynamic and collaborative team in a supportive and innovative work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. Be a part of shaping the future of insurance in India. Wikipedia link: - https://en.wikipedia.org/wiki/Aviva Aviva Fortune 500 Company:- https://fortune.com/company/aviva/global500/ Website: - https://www.avivaindia.com/ HR Spoc LinkedIn: - https://www.linkedin.com/in/aryan-raj-76247175/ Head office & Work location: - Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002

Call Raveena at 703-204-6318 HR Recruiter Timings: 9:30 AM - 6:30 PM (Flexibility required) Week Off: Fixed Sunday + Alternative Saturdays Off (2nd & 4th Saturday) Key Responsibilities: Sourcing: Identify & attract top talent Screening: Evaluate & shortlist qualified candidates Coordination: Schedule interviews & manage communication Industry Knowledge: Stay updated on hiring trends & job market Documentation: Maintain records for analysis & insights Qualifications: Strong communication & organizational skills Join us & shape the future of hiring!

Job Description Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review , bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation. Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa s Leadership Principles, facilitates coaching and training as needed Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability. Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience Provide support for regulatory legislative reporting and processes required in the HR domain for the respective market supported, where applicable 6 years of work experience with a bachelor s degree or at least 3 years of work experience with an Advanced degree e.g., Masters, MBA

Conducting initial screenings and interviews to assess candidate suitability Contacting with hiring managers to understand requirements Posting job openings on job boards & social media platforms Developing a strong pipeline of qualified candidates

About the internship Selected interns day-to-day responsibilities include: 1. User engagement: Understand user needs, offer personalized support, and elevate the overall user experience with empathy and clear communication 2. Agency partnerships: Identify and onboard agencies that connect us with creators, and manage related queries and payments seamlessly 3. Relationship management: Act as the key point of contact for users and creators, ensuring smooth and consistent communication 4. Creator success & retention: Support and train creators to improve engagement, retention, and content quality through effective moderation and guidance 5. Cross-functional collaboration: Work closely with product and moderation teams to implement and optimize features that drive engagement and monetization 6. Talent development: Discover and mentor emerging micro-influencers within our ecosystem to maximize their growth and monetization potential 7. Trendspotting & strategy: Stay updated on the latest social media trends and translate insights into actionable strategies for community growth 8. Platform growth initiatives: Use data and user insights to enhance the platform experience and help scale our vibrant community. Other requirements 1. Spoken English & Tamil proficiency is mandatory; knowledge of other South indian languages is a plus 2. Preference for female candidates in support of our diversity goals 3. Prior experience in operations, campaign execution, or community management 4. Deep understanding of regional cultures and language nuances 5. Strong verbal and written communication skills 6. Familiarity with social media and community management tools 7. Ability to analyze data and convert it into meaningful actions 8. Demonstrated ownership of projects and a bias toward action 9. Ability to work cross-functionally and manage multiple priorities 10. Solution-oriented mindset with strong analytical skills

Description Who we are and What we do WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. WRI India s mission is to move human society to live in ways that protect Earth s environment and its capacity to provide for the needs and aspirations of current and future generations. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over 250 researchers are working with WRI India in our offices at Delhi, Mumbai and Bengaluru. About the Role: We are seeking an experienced and insightful Competency Mapping Consultant to design and implement a comprehensive competency framework aligned with our organization s values, strategic priorities, and talent development goals. The consultant will work closely with the L&D and HR teams to build a one-page reference model and a detailed behavioral competency structure with proficiency levels to support selection, development, and performance management efforts. Key Responsibilities: Design a Value-Based Competency Framework for all roles within the organization. Identify Differentiating Competencies for critical roles. Develop detailed behavioral indicators and proficiency levels for each competency. Align competency mapping with the broader L&D strategy and organizational goals . Collaborate with Subject Matter Experts (SMEs), team leads, and stakeholders to gather role-specific insights. Enable integration of the framework into existing HR systems such as performance appraisals, career pathing, and development planning. Conduct workshops or interviews as needed to validate and socialize the framework. Recommend approaches for continuous learning and knowledge sharing to foster a learning organization. Define metrics and processes for evaluating the impact of the competency framework. Prepare presentations, reports, and training content for rollout and implementation support. Desired Profile: Proven experience in designing and implementing competency frameworks across various organizational levels. Strong understanding of L&D strategy , learning needs identification , and training processes . Demonstrated ability to work with cross-functional teams and manage stakeholder expectations . Excellent facilitation, analytical, and documentation skills. Prior experience in identifying and codifying behavioral indicators and proficiency levels is essential. Exposure to learning metrics and evaluating learning effectiveness is a plus. Preferably has worked with or in non-profit , consulting , or research-based organizations . Qualifications: Master s degree in Human Resources, Organizational Psychology, or related field. 5-10 years of experience in competency mapping, HR consulting, or L&D. Salary: Salary shall be commensurate with experience and skills. Start date: As soon as possible List of Documents to be attached: Cover Letter Resume Only shortlisted applicants will be contacted for interview purpose. Diversity, Equity, and Inclusion (DEI) @WRI India WRI India values and promotes diversity, equity and inclusion across all areas of our work and workforce. Integrating these values into our actions fosters a progressive and collaborative culture and can also enhance our impact. It is our responsibility to create a welcoming working environment for people of diverse cultures, backgrounds and experience to learn together. We are responsible for fostering a safe and inclusive workplace where questions, concerns and information about diversity, equity and inclusion are part of our ongoing dialogue and development. Learn more about WRI India s commitment to Diversity, Equity, and Inclusion (DEI). Click Here