Job
Description
**Role Overview:** As a Systems Administrator II at Ryan, you will be responsible for maintaining and managing server computing and storage platforms, which includes installation, configuration, preventive maintenance, operation, and problem-resolution activities. **Key Responsibilities:** - Create a positive team experience and receive cross-training from other members of the Information Technology department. - Provide proactive work status updates to the US/India liaison and respond to client inquiries and requests from tax authorities. - Proactively monitor and support all systems equipment and software for high availability, such as servers, tape backups, UPS, and printers. - Maintain and support various Ryan applications, perform OS hardening, manage virus protection services, and handle server clustering. - Support critical server applications like Microsoft Exchange, mail gateways, and Web proxies while maintaining computer security. - Ensure server computers, storage systems, and tape backup systems have current BIOS/firmware and operating systems with up-to-date security patches. - Restore user files when necessary and contribute to the maintenance of the Information Technology department's disaster-recovery plan. - Keep track of server asset inventory and maintain appropriate documentation, cross-train other IT department members, and perform on-call duties on a rotational basis. - Assist with efficiency improvements through process automation, support the Help Desk, and act as a PC specialist when required. - Perform other assigned duties and projects as needed. **Qualifications Required:** - High school diploma or general equivalency diploma (GED), along with three to five years of related systems administrator experience. - Basic knowledge of Microsoft Word and Access, intermediate knowledge of Microsoft Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools. - Valid driver's license required; Windows Server, Microsoft Exchange, EMC Storage, and Active Directory certifications preferred. **Additional Details:** - The work environment at Ryan is a standard indoor setting with occasional long periods of sitting while working at a computer. - You will have regular interactions with employees at all levels of the firm and interface with external vendors as necessary. - Independent travel requirement may be up to 25%. - Ryan is an Equal Opportunity Employer, committed to diversity and inclusion, providing equal opportunities for individuals with disabilities and veterans. **Role Overview:** As a Systems Administrator II at Ryan, you will be responsible for maintaining and managing server computing and storage platforms, which includes installation, configuration, preventive maintenance, operation, and problem-resolution activities. **Key Responsibilities:** - Create a positive team experience and receive cross-training from other members of the Information Technology department. - Provide proactive work status updates to the US/India liaison and respond to client inquiries and requests from tax authorities. - Proactively monitor and support all systems equipment and software for high availability, such as servers, tape backups, UPS, and printers. - Maintain and support various Ryan applications, perform OS hardening, manage virus protection services, and handle server clustering. - Support critical server applications like Microsoft Exchange, mail gateways, and Web proxies while maintaining computer security. - Ensure server computers, storage systems, and tape backup systems have current BIOS/firmware and operating systems with up-to-date security patches. - Restore user files when necessary and contribute to the maintenance of the Information Technology department's disaster-recovery plan. - Keep track of server asset inventory and maintain appropriate documentation, cross-train other IT department members, and perform on-call duties on a rotational basis. - Assist with efficiency improvements through process automation, support the Help Desk, and act as a PC specialist when required. - Perform other assigned duties and projects as needed. **Qualifications Required:** - High school diploma or general equivalency diploma (GED), along with three to five years of related systems administrator experience. - Basic knowledge of Microsoft Word and Access, intermediate knowledge of Microsoft Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools. - Valid driver's license required; Windows Server, Microsoft Exchange, EMC Storage, and Active Directory certifications preferred. **Additional Details:** - The work environment at Ryan is a standard indoor setting with occasional long periods of sitting while working at a computer. - You will have regular interactions with employees at all levels of the firm and interface with external vendors as necessary. - Independent travel r
