Desktop Administrator L2

Job Description

Company Description Ryan, an award-winning global tax services and software provider, is the largest Firm dedicated exclusively to business taxes. Headquartered in Dallas, Texas, Ryan offers a comprehensive suite of federal, state, local, and international tax services. The company is renowned for its innovative myRyan work environment and has received the International Service Excellence Award from the Customer Service Institute of America (CSIA) seven times. With a team of over 4,700 professionals, Ryan serves more than 29,000 clients in over 75 countries. More information about Ryan can be found at ryan.com. Role Description This is a full-time remote role for a Desktop Administrator L2. The Desktop Administrator L2 will be responsible for the daily administration of desktop computers, providing technical support, troubleshooting issues, and ensuring system stability. Duties include managing software installations, setting up user accounts, maintaining system documentation, and assisting in overall system administration. Qualifications Proficiency in Desktop Administration and managing desktop computers Strong Technical Support and Troubleshooting skills for windows Experience in System Administration tasks Excellent problem-solving and communication skills Ability to work independently and remotely Bachelor's degree in Computer Science, Information Technology, or related field Relevant certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Solutions Associate (MCSA) are beneficial Show more Show less