System Analyst KSA (+2 Years of experience)

Job Description

Location: Jeddah, KSA (On-site, full-time). Job Description: • Prepare and update functional/business requirement document documents. • Data analysis to support decision making needed during critical phase of project life cycle • Interface with business to gain understanding of requirements through meeting and discussion. Contributes to requirements gathering and communicating with the development team and business teams. • Establish requirement definition to obtain coherent understanding of business requirement and technical solution • Define and recommends innovative solution that best suit the business requirements • Collaborate and provide input to the development team to meet the business needs/requirements • In-depth understanding of organization's core applications (e.g. PMI, CRM and all the underlying API’s) and other business platforms (Web, Mobile app etc.) • Analyse and document business processes, fit-gap analysis, inefficiencies and risks to determine appropriate process and system design whenever needed. • Work cross functional and hierarchical to identify and prioritize PMI related activities. • Ensure system solutions match not only the business requirement but also reflect the values and principles of Bupa globally • Assist end users and business functions to improve the efficiency and effectiveness by providing best use of PMI application functions. • Provider support in reviewing system reported issues from the business and communicate the error details to respective system developers. SKILLSET: 1. Basic understating of Microsoft e.g. word, excel, powerpoint, outook 2. Good communication skills to be able to convey messages to clients and team member preferably in English. Arabic know-how is an advantage 3. Must have the ability to apply and follow standard frameworks and methodologies e. g. project life cycle, project management, business requirement and anlysis 4. Hands on experience on handling ticket from Microsoft TFS is a plus factor 5. Should be able to comprehend business process and provide/recommend solutions that will maximize its value to its stakeholders 6. Able to document business processes and requirements. 7. Knowledge on other technical document e.g. BRD, TDD is an edge 8. Basic understanding of insurance concept Show more Show less