Job
Description
As a System Administrator/IT Engineer, you will be responsible for managing the organization's IT infrastructure in Bangalore, HSR. Your primary duties will include installing, configuring, and maintaining servers, networks, and software applications. You will monitor system performance, troubleshoot issues, ensure data security, and backup procedures. Additionally, you will play a role in planning system upgrades, providing technical support to end-users, and enforcing IT security policies. Your responsibilities will also involve providing support for network-related issues, configuring and maintaining networking equipment, collaborating with support teams to resolve complex IT problems, monitoring infrastructure performance, and conducting routine maintenance tasks such as applying patches and updates. You will assist in implementing and enforcing IT security policies, investigating access-related incidents, and resolving security breaches. Furthermore, you will install, configure, and maintain servers, desktops, laptops, and peripherals. Managing user accounts, permissions, and group policies in Active Directory or any other directory services will be part of your role. You will document support tickets, resolutions, and knowledge base articles, collaborate with other IT teams for process improvements, and manage antivirus software across the organization. In addition, you will provision and enroll mobile devices into the MDM system, coordinate IT hardware/software procurement, maintain accurate records of IT assets, track asset lifecycle, configure new-hire systems, and provide IT on-boarding for new employees. You will also support Audio Video equipment in office conference rooms. To qualify for this role, you should have a Bachelor's degree in computer science or a related field, at least five years of experience in a similar role, extensive knowledge of IT systems and networks, and solid understanding of IT administration best practices and system security. Strong analytical and problem-solving skills, excellent interpersonal and communication skills, and a commitment to continuous learning are essential. Relevant certifications such as Microsoft Technology Associate (MTA), CCNA, ITIL, or CompTIA A+ would be beneficial. If you are a confident, high-energy individual with a startup mentality, a bias to action, and a quick learner with an execution orientation, this position is ideal for you. Your ability to work well in a fast-paced environment, collaborate with teams, and excel in your role will be key to your success in this position.,