System Administrator

KPI Partners

4 years

0 Lacs

pune maharashtra india

Posted:9 hours ago| Platform:

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Skills Required

support linux sharepoint management vpn security analysis patch monitoring documentation troubleshooting compliance audits sophos communication

Work Mode

On-site

Job Type

Full Time

Job Description

KPI Partners is seeking a dedicated and skilled Senior Associate - IT Support to join our dynamic team in Pune. The ideal candidate will be responsible for providing exceptional technical support to our clients and internal teams, ensuring smooth and efficient IT operations.

Key Responsibilities

Provide technical support and administration for
Windows OS
,
macOS
, and
Linux/Ubuntu
systems.
Administer and support
Microsoft 365
services including Exchange Online, SharePoint, Teams, and user lifecycle management.
Configure, monitor, and troubleshoot
Fortigate
or
Sophos
firewalls, including VPN setups, policies, and security event analysis.
Handle system upgrades, patch management, performance monitoring, and incident resolution.
Manage user accounts, permissions, and security configurations across systems and applications.
Maintain documentation for system configurations, processes, and troubleshooting guides.
Collaborate with cross-functional teams to support IT projects, deployments, and security initiatives.
Ensure compliance with IT security standards and support audits when required.

Required Skills & Qualifications

3–4 years of experience in IT support or system administration roles.
Strong knowledge of
Windows OS
,
macOS
,
Linux/Ubuntu
.
Practical experience with
Microsoft 365 administration
.
Hands-on experience configuring and troubleshooting
Fortigate
or
Sophos firewalls
.
Strong communication, documentation, and customer-support skills.
Strong English communication skills to support and coordinate effectively with Onshore users.

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