Posted:1 month ago|
Platform:
On-site
Full Time
E-mail configuration , Installation & Trouble shooting-O365 Full Suite
Operating System Installation & Configuration & Troubleshooting - Win 10,11
Antivirus, MS office, Mailing clients and other softwares - Installation, Configuration & FLT
Configuration -Hardware Trouble shooting : Desktop & Laptops, Printer, Scanners, Barcoder Machines & VC devices
Patch management for desktops, laptops
Knowledge on Earthing / Basic about UPS
Knowledge on Configure & FLT - Video conferencing system
Troubleshooting all network and application issues
Collaborate with Technical Support team members to properly manage customer enquiries and escalate when appropriate.
Help resolve software and technical questions for the customer efficiently and effectively
Manage customer expectations regarding estimated response times for issue resolution.
Resolving the issues through Phone, chat and email communication channels.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Work Location: In person
FINECONS PRIVATE LIMITED
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