Kochi, Kerala
INR 1.8 - 3.0 Lacs P.A.
On-site
Full Time
E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS office, Mailing clients and other softwares - Installation, Configuration & FLT Configuration -Hardware Trouble shooting : Desktop & Laptops, Printer, Scanners, Barcoder Machines & VC devices Patch management for desktops, laptops Knowledge on Earthing / Basic about UPS Knowledge on Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer enquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat and email communication channels. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Weekend availability Work Location: In person
Cochin
INR 1.8 - 3.0 Lacs P.A.
On-site
Full Time
E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS office, Mailing clients and other softwares - Installation, Configuration & FLT Configuration -Hardware Trouble shooting : Desktop & Laptops, Printer, Scanners, Barcoder Machines & VC devices Patch management for desktops, laptops Knowledge on Earthing / Basic about UPS Knowledge on Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer enquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat and email communication channels. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Weekend availability Work Location: In person
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