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Support Ops Manager II, FBA Support Operations

Support Ops Manager II, FBA Support Operations

Amazon

3 - 8 years

4 - 7 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

automation operational support team management operational excellence people development retail management customer experience risk management stakeholder management six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business
Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime
FBA Support Operations is a critical bridge between Amazon s product, technology, and fulfillment network teams and our selling partners
We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun
We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully
Our unique backgrounds and perspectives strengthen our ability to achieve Amazon s mission of being Earth s most customer-centric company
3+ years of team management experience

8+ years of operational and/or retail management experience Experience using data to influence business decisions Experience across the domain of risk management & compliance operations 2+ Years of experience as Manager of Managers Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience in operational excellence using six sigma methodologies

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Support Ops Manager II, FBA Support Operations