Support Engineers

About The Company

iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLink’s expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc.What makes iLink's offerings unique is the fact that we use pre-created frameworks, designed to accelerate software development and implementation of business processes for our clients. iLink has over 60 frameworks (solution accelerators), both industry-specific and horizontal, that can be easily customized and enhanced to meet your current business challenges.

Requirements

The

AI Support Engineer

will provide technical and operational support for

AI-driven applications and platforms

, ensuring high availability and smooth performance in production environments. Responsibilities include monitoring AI workflows, troubleshooting issues, assisting with deployments, and coordinating with development teams for resolution. Candidates should have strong analytical and communication skills, basic knowledge of AI/ML systems or cloud platforms, and proficiency in scripting or debugging. A

willingness to work in night shifts

and a passion for learning emerging AI technologies are essential.

Benefits

• Competitive salaries
• Medical Insurance
• Employee Referral Bonuses
• Performance Based Bonuses
• Flexible Work Options & Fun Culture
• Robust Learning & Development Programs
• In-House Technology Training