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SWQA Solutions GmbH
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Support Engineer

Support Engineer

SWQA Solutions GmbH

3 years

|

0 Lacs

mumbai maharashtra india

Posted:21 hours ago| Platform:

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Skills Required

support azure deployment monitoring metrics troubleshooting linux service patching server management reports jira confluence ansible virtualization communication

Work Mode

On-site

Job Type

Full Time

Job Description

Full TimeMumbaiPosted 3 years ago

Main Responsibilities

Azure Management
Manage Deployment process- Monitoring, Alerting, customize Dashboards, Creating runbook processes
Building up insights – Application insights, Create custom dashboards for environments, finding metrics for critical environment, defining logs for troubleshooting KBs and defining severities
Support Management- Linux/Windows- Operations & Service desk requirements, Patching tasks, Server setups, General IT Administrative Tasks, Active Directory Account Management, Event Management, SLA, SD reports, Work on Monitoring Tools

Technical

Graduation / Post Graduation /B.E/B.Tech .BCA/MCA in Computer science preferred
Linux certified (preferred), up to 2 year experience in L1 support or both.
Knowledge of Active Directory, JIRA, Confluence, ANSIBLE preferred
Basic Knowledge of various Monitoring/Deployment/Virtualization tools is required
Knowledge of Microsoft Office esp. Excel
Good English communication skills

Non-Technical

Excellent team work, interpersonal skills
Able to communicate effectively internally and with clients overseas
Able to work in shifts 24/7

Job Features
Job Category SupportApply OnlineAttach Resume*No file chosenBrowse

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SWQA Solutions GmbH

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