Support Engineer Oracle EBS & Financial

Job Title: Level 3 Support Engineer (Oracle Financials, E-Business Suite)

Location: Pune/Bangalore

Experience: 8+ years

Please post your word format resume with ctc,np details at info@unimorphtech.com

We are looking for Immediate joiners.

# Key Skills & Highlights :

- Strong Experience in Technical support for Oracle Financials,Oracle EBS

- Complex Incident support related to Oracle Financials, EBS, ARCS, FCCS, and additional Oracle applications.

- Functional Support and Expertise in Oracle EBS.

- Manage & Support Oracle EBS Modules like GL,AP,AR,FA,Project Accounting,Oracle Database environment,Purchasing, iProcurement, iExpenses, iTax, System Administration, Approvals, Application Admin, Alert Manager, HR, and Cash Management.

- Oracle Database patches, upgrades, performance tuning, security, and capacity planning.

- Support Multiple environment like Production, UAT, Dev, SIT, and DR environments.

- System performance & Capacity Monitoring

- Security & Compliance through Manage user access, implement security best practices, and ensure compliance with data governance and audit policies.

- Strong SQL,PL-SQL,Triggers, Functions, Packages and Procedures etc..

# Key Responsibilities:

• Advanced Troubleshooting & Issue Resolution:

Serve as the primary escalation point for complex incidents related to Oracle Financials, EBS, ARCS, FCCS, and additional Oracle applications, ensuring timely and effective resolution.

• System & Database Management:

Manage Oracle EBS (including modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, etc.), and Oracle Database environments (PROD and Non-PROD). Responsibilities include deployments, patches, upgrades, performance tuning, security, and capacity planning.

• Functional Support & Expertise:
• EBS Modules: Provide support across modules such as General Ledger, Financial Accounting Hub, Subledger Accounting, Accounts Payable, Accounts Receivable, Fixed Assets, Project Accounting, Purchasing, iProcurement, iExpenses, iTax, System Administration, Approvals, Application Admin, Alert Manager, HR, and Cash Management.
• Performance & Capacity Monitoring:

Conduct continuous monitoring to ensure optimal system operation, including database performance, system configurations, and resource utilization.

• Project Support & Development:

Use allocated Oracle RTB development days for projects including enhancements, fixes, or new workflows, coordinating priorities with MHI management within the allotted days.

• Support for Multiple Environments:

Maintain stability, security, and performance of Production, UAT, Dev, SIT, and DR environments through proactive monitoring and maintenance activities.

• Security & Compliance:

Manage user access, implement security best practices, and ensure compliance with data governance and audit policies.

• Documentation & Audit:

Document all activities, support issues, configurations, and time tracking accurately for audits and reporting.

• Collaboration & Communication:

Collaborate with cross-functional teams, vendors, and MHI stakeholders. Communicate technical issues effectively and manage expectations.

# Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum of [5] years supporting Oracle Financials, EBS (including core modules).
• Excellent troubleshooting skills across applications, databases, and system layers.
• In-depth knowledge of Oracle EBS modules listed above
• Experience with SQL, PL/SQL, RMAN, and Oracle utilities.
• Familiarity with Oracle tools like HFM, and BI tools is highly desirable.
• Proven ability to support large-scale enterprise systems in a dynamic environment.
• Relevant Oracle certifications (e.g., OCP) are advantageous.
• Strong communication skills, with experience documenting complex technical solutions.

Job Types: Full-time, Permanent

Pay: ₹2,000,000.00 - ₹4,000,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Rotational shift
• UK shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Shift allowance

Experience:

• Oracle EBS: 8 years (Required)
• oracle financial: 5 years (Required)

Location:

• Hinjewadi, Pune, Maharashtra (Preferred)

Work Location: In person

Expected Start Date: 15/07/2025