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Trinet Group
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Supervisor, Sales Support

Supervisor, Sales Support

Trinet Group

5 - 10 years

1 - 4 Lacs

hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

health insurance sales sas consulting smb customer service rfp operations workers compensation business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

As Supervisor, Sales Support, you will be responsible for leading a small subset of Sales Associate who assist our Sales Consultants in selling our core Professional Employer Organization (PEO) services to new and/or established businesses
This position is client facing and heavily focused on supporting the collection of our RFP documents through our portal of TPP
This position assists in targeting and converting prospects into clients with their thorough understanding of TriNets value proposition and their ability to quantify that benefit for clients
Sales Associates will guide documentation, gain appropriate approvals, and validate client information submission for quotation
As Supervisor, Sales Support you will ensure proper training of the Sales Associate team, handle client escalation as they arise and assist in key projects to drive operational effectiveness
This leader will be responsible for managing the daily activities of their SA team and process documentations

What you will do

Coaching and leadership of assigned Sales Associate Team
Serve as a subject expert to address escalations and concerns
Perform regular performance reviews to direct reports and take correction action when necessary
Responsible for new hire training for SAs
Handles key projects to drive business results
Time and territory management
Communicate effectively across multiple departments
Process creation and documentation
Support SAs through submitting RFP documents to Risk and Medical Pricing by guiding, assisting, and revieing client information through TriNet s portal, following up as necessary to ensure a timely response.
Ensure SAs are effectively working with prospective client to gather and enter data into TriNet s portal in order to provide accurate and timely pricing quotes.
Coordinate with other departments for facilitation of requests, documents and information necessary to support the prospective client.
Run reports and date entry data in Sales Force.
Respond to prospect questions via phone, email or chat providing excellent customer service.
Reach out to the Sales Consultants on any prospect issues or questions that you cannot address.
Performs other duties as assigned
Complies with all policies and standards

Education Qualifications

Masters Degree MBA in Sales & Marketing required

Experience Qualifications

Typically 5+ years Business operations, office, administrative, or sales experience required
Previous PEO experience preferred

Skills and Abilities

Excellent verbal, written and interpersonal communication skills.
Excellent business acumen skills.
A demonstrated commitment to high professional ethical standards and a diverse workplace.
Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities.
Possess cross-function integration & collaboration skills.
Strong time management and organizational skills.
High intellectual curiosity and emotional intelligence.
Proficient in Microsoft Office Suite and Salesforce.

Travel Requirements

25% travel maybe required

Work Environment

Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office.

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