Supervisor

Company Name: HEX Entertainment LLP. Location:  Kalyan Nager Position Available: Team Lead  Areas of Impact: Retail Experience & Sale Salary: INR 23000/month  Variable: Performance based Incentive: 4000/month Work timings: Morning Shift - 11AM to 8PM Evening Shift - 2PM to 11 PM  *Working on weekends and public holidays *Weekly off: 1 off between Monday to Thursday Role:- We are looking for: Build strong rapport with the customers, assisting customers with questions & needs.  Executing in a quick and efficient manner.  Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players.  Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targets  Training new hires Staffing,  Mentoring skills End of shift: Cash and bank validations Billing,  validation of different modes of payments.  Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist.  Inventory Management Escalations on complaints of players and escalate to seniors when required.  Manage events and bookings as needed. Safeguard gaming equipment. # Graduate # 1 year experience as a Team Lead # Excellent negotiation skills. # Excellent Execution skills. # Good communication skills # Candidate with ENGLISH LANGUAGE proficiency. # Team player  # Multi tasking  # Strong Customer service skills  # Strong Problem-solving skills