Supervisor - Central EDD

Job Requirements Job Title: Supervisor - Central EDD Function/ Department: RCU Job Purpose: Supervisor will be responsible for overseeing the day-to-day activities of a team to ensure efficient operations, high performance, and adherence to company policies. The role included managing workflows, providing guidance and support to team members, and ensuring that team objectives align with organizational goals. Roles & Responsibilities Collaborate with teams to enhance the accuracy and effectiveness of central enhance due diligence team. Conduct trend analysis to identify systemic issues, emerging risks, or gaps in controls. Allocate and prioritize alerts and cases among team members to manage workload effectively. Develop dashboard and periodic reports to highlight key findings and patterns. Collaborate with system administrators to calibrate alert monitoring tools by adjusting threshold and rules. Recommend enhancements to workflow and systems to improve detection accuracy and reduce false positive. Provide coaching and training to team members to improve their analytical skills. Act as mentor to analysts, helping them understand regulations and investigation best practices. Share insights on new trends, fraud schemes or financial crime typologies with the team. Ensure the team operate in adherence with compliance polices and regulatory guidelines. Address and resolve team- related issues promptly and effectively and make informed decisions on operational matters, escalating complex issues to management when necessary. Education Qualification: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS). Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 5 to 10 years of relevant experience Show more Show less