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Supervisor, Accounting Services

Supervisor, Accounting Services

Conduent

2 - 5 years

1 - 4 Lacs

Kochi

Posted:1 day ago| Platform:

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Skills Required

service quality production customer service technical support quality check employee relations customer care training customer retention customer support employee engagement recruitment complaint management performance management customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and concepts in own field. Business Expertise Understands how to coordinate efforts across teams to achieve goals. Impact Impacts a team, by example, through the quality service and information provided. Leadership Provides day to day supervision to a team. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress) Problem Solving Solves problems and evaluates possible solutions using technical experience and precedents. Interpersonal Skills Uses tact to exchange ideas and information concisely and rationally. Responsibility Statements Provides daily direction to employees so that Accounting services operations are performed to standards. Reviews expenditure expense/payment/outstanding reports for proper authorization and precision. Serves as point of contact and a mentor for resolving complicated issues related to accounting. Ensures delivery within the given timeframe and quality parameters. Tracks project metrics and employee performance records and provides feedback. Handles people management responsibilities of assigned reporters. Assists managers in any departmental initiatives and process improvement discussions. Performs other duties as assigned. Complies with all policies and standards.

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Conduent

www.conduent.com

IT Services and IT Consulting

Florham Park New Jersey

10001 Employees

614 Jobs

Key People

Cheryl Campbell

Chief Operating Officer
Claudia S. C. A. H. Cortes

Chief Financial Officer
Ken C. D'Angelo

Executive Vice President, Strategy and Corporate Development
Mindy G. L. C. W. Santouch

General Counsel

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