12 Sumo Logic Jobs

Responsibilities Core Skills: Performance Testing and Engineering: Load testing tools (JMeter, Load Runner, etc.), APM and Logging (Grafana, Sumo Logic, New Relic, etc.), Cloud infrastructure and monitoring (AWS, CloudWatch, etc.) Essential Job Functions Lead the performance testing program, collaborating closely with agile teams and architects to build and maintain framework(s) to benchmark application performance across all layers of the application stack Apply advanced performance testing methodologies and best practices. Help setup production performance analysis framework and build-out strategies to load test the system Analyze test results, configure analysis graphs, and compile comprehensive performance test reports. Diagnose root causes of performance issues and implement optimization solutions to enhance application performance. Qualifications Qualifications Minimum of 10 years of experience in performance testing, preferably in a high-transaction SaaS environment, with proficiency in tools such as JMeter or Load Runner. Expertise in handling HTTP/HTML, web services, and asynchronous calls. Good-to-great understanding of memory and CPU utilization, throughput, latency, etc. Experience with monitoring and analysis tools like New Relic, Grafana, Sumo Logic, and AppDynamics. Experience with profiling and heap analysis tools Proficiency in at least one programming language. Experience with databases including MS SQL Server and MySQL Familiarity with AWS a plus Self-motivated, able to learn and research issues independently with a keen eye to details Must be passionate about wanting to make the software performance better i.e. “wont-quit-till-I-figure-out-the-root-cause mentality” Good analytical and problem-solving skills combined with technical writing and communication skills Familiarity with Agile/SCRUM SDLC strongly preferred

We are looking for a Senior Site Reliability Engineer, to join our Service Reliability and Operation group. We provide innovative team collaboration and an opportunity to build, operate and support scalable and reliable services that underpin Thomson Reuters’ products. About the Role: In this opportunity as a Senior Site Reliability Engineer , you will be responsible to: Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support and engineering for distributed platforms Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings. Maintain IaC and CICD and promote best practices for our CI/CD processes Focus on Continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices. On-call Rotation: Participate in on-call/shift rotations (L2). About You: You’re a fit for the role of Senior Site Reliability Engineer if your background includes: Bachelor’s degree in computer science or related field - a must Minimum of 7+ years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies. Highly skilled in UNIX/Linux-based Systems Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS or Azure. Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) or Azure services (such as AKS, ACR, Entra ID Network Security Group) or Azure services (such as AKS, ACR, Entra ID Network Security Group) Must have 2+ scripting and programming experience (PowerShell, Bash) Experience or knowledge of Observability toolsDataDog, ELK, SumoLogic, CloudWatch, Azure Monitor Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory) Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / ArgoCD / other) Team player with a can-do attitude #LI-PS1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

We are looking for a Senior Site Reliability Engineer, to join our Service Reliability and Operation group. We provide innovative team collaboration and an opportunity to build, operate and support scalable and reliable services that underpin Thomson Reuters’ products. About the Role In this opportunity as a Senior Site Reliability Engineer, you will: Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support and engineering for distributed platforms Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings. Maintain IaC and CICD and promote best practices for our CI/CD processes Focus on Continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices. On-call Rotation: Participate in on-call/shift rotations. When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident Be innovative and curious: Maintain end-to-end security ensuring that we meet best practices standards Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security. Adopt pan-TR operation principles to ensure consistency and efficiency Documenting “tribal” knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it Be collaborative: Extreme collaboration within our teams – Canada, US, Mexico and India About you: You’re a fit for the role of Senior Site Reliability Engineer if you: Bachelor’s degree in computer science or related field - a must Minimum of 6-10 years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies. Highly skilled in UNIX/Linux-based Systems Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS. Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) Must have 2+ years scripting and programming experience (PowerShell, Bash) Experience or knowledge of Observability toolsDataDog, ELK, SumoLogic, CloudWatch Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory) Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other) Team player with a can do attitude#LI-SS6 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

We are looking for a Senior Site Reliability Engineer, to join our Service Reliability and Operation group. We provide innovative team collaboration and an opportunity to build, operate and support scalable and reliable services that underpin Thomson Reuters’ products. About the Role In this opportunity as a Senior Site Reliability Engineer, you will: Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support and engineering for distributed platforms Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings. Maintain IaC and CICD and promote best practices for our CI/CD processes Focus on Continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices. On-call Rotation: Participate in on-call/shift rotations. When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident Be innovative and curious: Maintain end-to-end security ensuring that we meet best practices standards Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security. Adopt pan-TR operation principles to ensure consistency and efficiency Documenting “tribal” knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it Be collaborative: Extreme collaboration within our teams – Canada, US, Mexico and India About you: You’re a fit for the role of Senior Site Reliability Engineer if you: Bachelor’s degree in computer science or related field - a must Minimum of 6-10 years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies. Highly skilled in UNIX/Linux-based Systems Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS. Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) Must have 2+ years scripting and programming experience (PowerShell, Bash) Experience or knowledge of Observability toolsDataDog, ELK, SumoLogic, CloudWatch Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory) Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other) Team player with a can do attitude#LI-SS6 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

SRE Manager About Ushur I Ushur XOS l Ushur GenA I Location: Bangalore Work Mode: Hybrid Experince: 12 to 18 Years The Role Our fast-growing team is seeking a Manager of SRE to join us as we pioneer Customer Experience AutomationTM as an Industry category. As the Manager of SRE you will be responsible for two important charters Operate and manage Ushurs production cloud Build a white-glove customer support and incident management function The ideal candidate for this role will be passionate about building a healthy high-performing team, and bring strong technical leadership, a customer-centric focus, and results-oriented action. You will begin as a player/coach while building and continuously improving execution, processes, tools/technology and analytics. Responsibilities Build and Manage a world-class SRE team. Design a 24x7 follow-the-sun organization including seamless handover across regions. Mentor and grow team focused on delivering white glove support and incident management service. Drive data-driven SRE strategy by defining and prioritizing SRE Objectives and Key Results (OKRs) aligned with company mission. This includes setting measurable targets for key service level agreements Manager Enterprise Support function to deliver exceptional white glove experiences at scale in close partnership with our Customer Success, Solution Consulting and Engineering teams. Responsible for ensuring that the Ushur platform runs reliably in production. Partner with the DevOps, Security and Engineering teams to automate deployment, monitoring and observability of the production cloud. Bring deep technical expertise in Ushur Customer Experience Automation. Provide customers with ongoing technical support and incident management for complex issues and support escalations. Optimize and automate support processes including improving the reliability of on-call processes, managing incidents, updating runbooks and documentation, reviewing RCAs and recommending solutions to prevent the recurrence and severity of incidents. Cross-functionally to drive positive customer outcomes. Engage with Product, Sales, Customer Success, Solution Consulting, Security, and Engineering, as necessary to make customers successful on our platform Qualifications 5+ years of experience of SRE/CloudOps Manager/Lead role in Enterprise SaaS Track record of developing and mentoring great talent, building and motivating high-achieving teams. Ability to lead diverse teams across multiple time zones. Business Acumen - Ability to quickly grasp and adapt to a variety of customer verticals, geographies, and business structures. Excellent verbal, written, and presentation skills with the ability to absorb complex technical concepts and communicate them to a non-technical audience Highly organized, collaborative and detail-oriented Deep experience with AWS cloud services, REST APIs, Linux Experience with DevOps processes and Build deployment, and orchestration technologies Passion for technology and for being a part of a fast-growing SaaS startup where we move quickly and wear many hats Flexible approach, able to operate effectively with uncertainty and change Driven, self-motivated, enthusiastic and with a can do attitude Benefits Great Company Culture. We pride ourselves on having a values-based culture that is welcoming, intentional, and respectful. Bring your whole self to work . We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start-up and know that every person has a significant impact! Rest and Relaxation . 20 days of flexible leaves per year, Monthly Wellness Day (aka a day off to care for yourself) and more! Health Benefits. Preventive health checkups, Medical Insurance covering the dependents, wellness sessions, and health talks at the office Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Certification courses are reimbursed. Ushur Community offers wide resources for our employees to learn and grow. Flexible Work. In-office or hybrid working model, depending on position and location. We seek to create an environment for all our employees where they can thrive in both their profession and personal life. Why join us? We are passionate about Ushur, our product, and helping our employees grow and develop in their career in a caring, collaborative environment. We offer a very competitive compensation plan & stock options for the ideal candidates.

Proficiency with AWS services such as EC2, RDS, S3, DynamoDB, IAM, VPC, Lambda, and CloudWatch. Expertise in scripting languages like Python, Bash, or similar for automation. DevOps practices and tools , CI/CD pipelines, configuration management, etc

Dear Candidate, We are looking for a skilled SOC Analyst to monitor and analyze security alerts in a Security Operations Center (SOC). You will be responsible for detecting, investigating, and responding to cyber threats. Key Responsibilities: Monitor security alerts, logs, and network traffic for signs of suspicious activity. Investigate security incidents and escalate critical threats. Work with SIEM tools to analyze security events and generate threat reports. Conduct log correlation and threat hunting activities. Respond to malware infections, phishing attacks, and unauthorized access incidents. Assist in developing SOC playbooks and incident response procedures. Conduct regular security drills and tabletop exercises for incident preparedness. Required Skills & Qualifications: Hands-on experience with SIEM platforms (Splunk, QRadar, ArcSight, ELK Stack). Strong understanding of intrusion detection and security event monitoring. Familiarity with cyber kill chain, MITRE ATT&CK, and threat hunting methodologies. Ability to analyze network packets, logs, and forensic data for threat identification. Security certifications such as CEH, GCIH, or CompTIA Security+ are preferred. Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions. Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

As an SOC Analyst, you will work as part of Meditab Security Operations Center to be the first line of defense. You will use various defense tools to conduct analysis, identify security incidents and violations, help strengthen security controls and work with cross-functional teams with a customer-oriented approach to ensure that a secure workspace is provided to the Meditab workforce. Requirements: Strong knowledge of security trends, TCP/IP protocols, and common Internet applications. Experience with SIEM platforms, security event monitoring, and incident response. Understanding of Windows Server, Linux, and cloud security (Azure, AWS, Google, Oracle). Hands-on experience integrating logs/events from cloud platforms into SIEM tools. Proficiency in SumoLogic, query creation, and security log analysis. Strong communication skills and expertise in MS Office. Responsibilities: Operate in a 24x7 SOC environment, handling L1/L2 tasks. Monitor, analyze, and respond to security incidents. Implement and manage SIEM solutions, integrate standard/non-standard logs. Perform threat management, security trend analysis, and reporting. Collaborate with teams to enhance infrastructure, hybrid, and cloud security. Utilize security tools for incident detection and mitigation across multiple platforms.

About GSPANN : Founded in 2004, GSPANN is a fast-growing IT services and consulting company based in Milpitas, California, USA.We provide end-to-end content, e-commerce, information analytics, quality assurance, and digital transformation solutions to our global clients across retail, finance, healthcare, manufacturing, and high-technology domains. We support businesses transform how they deliver business value to their customers by helping them optimize their IT capabilities, practices, and operations, co-creating a digital future for their industries. GSPANN is a Great Place to Work-certified company with a growing family of 1900+ people. We have a strong presence in the US, UK, Canada, China, Chile, and Mexico and have multiple offices across India, including Hyderabad, Gurugram, Delhi, Noida, Pune, and Bangalore Job Title: Observability Engineer Location: Hyderabad, Pune, Gurgaon Experience: 8 - 14 Years Notice Period : Immediate to 15 Days Skills: ITIL, ITSM, Sumo Logic, APM Tools Role and Responsibilities - Develop and implement comprehensive observability strategies to monitor IT systems and applications. Utilize ITSM/ITIL frameworks to align observability practices with organizational processes and standards. Deploy and manage APM tools to monitor the performance and health of applications. Analyse APM data to identify performance bottlenecks and optimize application performance. Configure and maintain Sumo Logic for log management and analytics. Use Sumo Logic to collect, process, and analyse logs, metrics, and traces to gain insights into system behaviour. Collaborate with IT teams to identify, investigate, and resolve incidents and problems. Conduct Root Cause Analysis (RCA) to prevent recurrence of issues and improve system reliability. Analyse data to detect anomalies, trends, and potential issues before they impact users. Create and maintain dashboards to visualize key performance indicators (KPIs) and system health metrics. Generate reports to communicate findings and recommendations to stakeholders. Implement best practices from ITIL/ITSM to enhance the efficiency and effectiveness of observability processes. Work closely with development, operations, and security teams to ensure comprehensive observability coverage Required Skills - 8+ Years of experience, having thorough knowledge on ITIL/ITSM process. Should have good exposure to APM tools existing in market like Dynatrace, Datadog Should have expertise in sumo logic. Design and implement alerting mechanism leveraging tools for monitoring, alerting and logging to detect potential issues. Reduce noise on alerts. Periodic reviews to increase observability coverage across applications. Periodic review of metrics and derive anomalies. Periodic updates to dashboards as required

About GSPANN : Founded in 2004, GSPANN is a fast-growing IT services and consulting company based in Milpitas, California, USA.We provide end-to-end content, e-commerce, information analytics, quality assurance, and digital transformation solutions to our global clients across retail, finance, healthcare, manufacturing, and high-technology domains. We support businesses transform how they deliver business value to their customers by helping them optimize their IT capabilities, practices, and operations, co-creating a digital future for their industries. GSPANN is a Great Place to Work-certified company with a growing family of 1900+ people. We have a strong presence in the US, UK, Canada, China, Chile, and Mexico and have multiple offices across India, including Hyderabad, Gurugram, Delhi, Noida, Pune, and Bangalore Job Title: Observability Engineer Location: Hyderabad, Pune, Gurgaon Experience: 8 - 14 Years Notice Period : Immediate to 15 Days Skills: ITIL, ITSM, Sumo Logic, APM Tools Role and Responsibilities - Develop and implement comprehensive observability strategies to monitor IT systems and applications. Utilize ITSM/ITIL frameworks to align observability practices with organizational processes and standards. Deploy and manage APM tools to monitor the performance and health of applications. Analyse APM data to identify performance bottlenecks and optimize application performance. Configure and maintain Sumo Logic for log management and analytics. Use Sumo Logic to collect, process, and analyse logs, metrics, and traces to gain insights into system behaviour. Collaborate with IT teams to identify, investigate, and resolve incidents and problems. Conduct Root Cause Analysis (RCA) to prevent recurrence of issues and improve system reliability. Analyse data to detect anomalies, trends, and potential issues before they impact users. Create and maintain dashboards to visualize key performance indicators (KPIs) and system health metrics. Generate reports to communicate findings and recommendations to stakeholders. Implement best practices from ITIL/ITSM to enhance the efficiency and effectiveness of observability processes. Work closely with development, operations, and security teams to ensure comprehensive observability coverage Required Skills - 8+ Years of experience, having thorough knowledge on ITIL/ITSM process. Should have good exposure to APM tools existing in market like Dynatrace, Datadog Should have expertise in sumo logic. Design and implement alerting mechanism leveraging tools for monitoring, alerting and logging to detect potential issues. Reduce noise on alerts. Periodic reviews to increase observability coverage across applications. Periodic review of metrics and derive anomalies. Periodic updates to dashboards as required

About GSPANN : Founded in 2004, GSPANN is a fast-growing IT services and consulting company based in Milpitas, California, USA.We provide end-to-end content, e-commerce, information analytics, quality assurance, and digital transformation solutions to our global clients across retail, finance, healthcare, manufacturing, and high-technology domains. We support businesses transform how they deliver business value to their customers by helping them optimize their IT capabilities, practices, and operations, co-creating a digital future for their industries. GSPANN is a Great Place to Work-certified company with a growing family of 1900+ people. We have a strong presence in the US, UK, Canada, China, Chile, and Mexico and have multiple offices across India, including Hyderabad, Gurugram, Delhi, Noida, Pune, and Bangalore Job Title: Observability Engineer Location: Hyderabad, Pune, Gurgaon Experience: 8 - 14 Years Notice Period : Immediate to 15 Days Skills: ITIL, ITSM, Sumo Logic, APM Tools Role and Responsibilities - Develop and implement comprehensive observability strategies to monitor IT systems and applications. Utilize ITSM/ITIL frameworks to align observability practices with organizational processes and standards. Deploy and manage APM tools to monitor the performance and health of applications. Analyse APM data to identify performance bottlenecks and optimize application performance. Configure and maintain Sumo Logic for log management and analytics. Use Sumo Logic to collect, process, and analyse logs, metrics, and traces to gain insights into system behaviour. Collaborate with IT teams to identify, investigate, and resolve incidents and problems. Conduct Root Cause Analysis (RCA) to prevent recurrence of issues and improve system reliability. Analyse data to detect anomalies, trends, and potential issues before they impact users. Create and maintain dashboards to visualize key performance indicators (KPIs) and system health metrics. Generate reports to communicate findings and recommendations to stakeholders. Implement best practices from ITIL/ITSM to enhance the efficiency and effectiveness of observability processes. Work closely with development, operations, and security teams to ensure comprehensive observability coverage Required Skills - 8+ Years of experience, having thorough knowledge on ITIL/ITSM process. Should have good exposure to APM tools existing in market like Dynatrace, Datadog Should have expertise in sumo logic. Design and implement alerting mechanism leveraging tools for monitoring, alerting and logging to detect potential issues. Reduce noise on alerts. Periodic reviews to increase observability coverage across applications. Periodic review of metrics and derive anomalies. Periodic updates to dashboards as required

The Junior SOC Analyst will join our Security Operations Center (SOC) team to help monitor and respond to security incidents. The Analyst will work closely with a team of experienced cybersecurity professionals to detect, analyze, and mitigate potential threats. Responsibilities: Monitor and analyze alerts from security tools, networks, and systems to identify and validate security incidents. Perform initial assessment and triage on the security alerts and escalate as needed. Participate in incident response efforts, collaborating with other teams as required. Document incident details and actions taken in the incident management system. Maintain knowledge of the latest cybersecurity threats and trends. Participate in continuous learning and professional development opportunities. Support the development and refinement of SOC processes and procedures. Qualifications: Bachelors degree in Computer Science, Information Technology, Cybersecurity, or a related field. 2-3 years of experience in a SOC or similar cybersecurity role is required. Familiarity with various security technologies (SIEM, EDR, NDR, etc.) and security concepts. Basic understanding of network protocols, system vulnerabilities, and malware. Strong analytical and problem-solving skills. Excellent communication skills, both verbal and written. Ability to work well in a team-oriented environment. Willingness to work in rotating night shifts. Relevant certifications (CompTIA Security+, CySA+, CEH, etc.) are a plus. Ability to exercise discretion, maintain confidential information and exercise independent judgment Ability to juggle multiple priorities and keep things on track Ability to balance fun with a high personal bar for performance Flexibility and enthusiasm. Team player, adaptable, perseverant, and strong work ethic Well-versed with Microsoft Suite (Word, Excel, PowerPoint, Outlook, Sharepoint, OneDrive)