Strategic Account Manager

KEY RESPONSIBILITIES

• Drive new customer acquisition within the assigned territory

• Manage and nurture relationships with the existing customer base, if assigned, ensuring effective and coordinated engagement

• Maintain daily reporting of all sales activities and effective use of CRM with regular pipeline movement, daily updates.

• Lead business development initiatives by building strong relationships with corporate clients and securing MoUs for services such as self - evaluation reports, D&B global ratings, 3rd Party Risk assessment, Finance Analytics, Risk Analytics, DUNS Registered Solutions (DRS), ESG Registered Solutions (ERS), Hoovers, Market Research, etc

• Plan and execute theme-based events, ensuring participation from CXO/CFO-level stakeholders as part of the customer acquisition strategy

• Ensure timely renewal of all assigned accounts, while identifying opportunities for cross-selling and account upgrades

• Take ownership of accounts receivables within the designated region, ensuring timely collections

• Share industry insights regularly and maintain continuous engagement with clients through courtesy meetings in person and relationship-building efforts

Operations:

• Ensure process adherence at all times and error free timely delivery of projects

• Liaising with the operations team for a smooth execution of Deliverables and ensuring the service expectations of the customers are met

• Maintaining the data / client contact details in appropriate data warehouses hygienically

• Progress Reviews and Forecasting Reports are filed periodically as required by the management

• Regular update of all the activities in the tools provided and track the movement of all such activities

KEY REQUIREMENTS

• Graduate or post-graduate with relevant experience of 4-6 years in business development

• Should have good knowledge of the local commercial and Industrial Belts

• Ability to comprehend and analyze financial statements

• Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment

• Should not have apprehensions to travel beyond city limits for the interest of business

• Strong analytical skills and ability to provide value added insights

• Possesses good knowledge of MS - Word, Excel, PPT.

Prior experience of SAAS based Products, AI Tools will be an added advantage