Founded in 1992, CeX is a leading UK based retail chain having operations in multiple territories across the globe with a strong foothold in the domain for over .

Serving customers through more than 600+ stores in the UK, Spain, Ireland, Australia, Portugal, the

Netherlands, Poland, Mexico, India,Italy & Malaysia with a manpower strength of over 5000+ employees.

We buy, sell and exchange games, gadgets, mobile phones, computing and electronic products,

providing a unique two way service.

We also have sister brands dealing in second hand luxury designer goods and kids stuff.

To know more about our company please visit:

Location:

Lower Parel, Mumbai

Experience:

5+ years

CTC:

7 - 8 lac pa

Lead, mentor, and support a team.
Manage team dynamics, resolve interpersonal issues, and promote a positive culture

Communicate clearly and empathetically across all levels of the organization.
Navigate difficult conversations with tact, professionalism, and emotional intelligence.
Serve as a liaison between teams, departments, and leadership, ensuring alignment and clarity.
Facilitate meetings, workshops, and team-building activities that strengthen collaboration.
Plan, coordinate, and monitor multiple projects and initiatives from inception to completion.

Define clear goals, roles, timelines, and success metrics for team projects.
Track progress, identify blockers, and ensure timely delivery of outcomes.
Collaborate with stakeholders to adjust priorities and reallocate resources as needed.
Handle SARs (Subject Access Requests) / RTEs (Right to Erasure) requests under GDPR
Data collection for EPR (Extended Producers Regulation) and analysis
Generate reports on SECR (Carbon Footprint)
Waste Compliance
Handle police inquiries and support the field teams and Intelligence Officers.
Data analysis
Accident reporting, ensuring submission and evidence gathering as and when required
Risk Assessments submissions.

Required Skills:

Proven experience in team leadership, coaching, or people management
Strong interpersonal and communication skills, both written and verbal.
Solid experience in project coordination
High emotional intelligence and ability to manage complex team dynamics.
Organizational and time-management abilities.

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