Store Manager - Supermarkets

Company Description:

More Retail Private Limited is a leading food and grocery retailer in India, operating under the brand “MORE”. The company ventured into food and grocery retail in 2007 and has since expanded its presence across the country. MORE is a pioneer in organized food and grocery retail in India, with a significant store footprint in several states. Additionally, MORE is one of the top grocery vendors on Amazon India's ecommerce platform in many locations.

Role Description:

A Store Manager plays a crucial role in the effective operation of a retail establishment. Below is a detailed job description outlining the responsibilities, requirements, and skills necessary for this position.

Key Responsibilities:

• Customer Service Excellence:

   Deliver high-quality service to ensure customer satisfaction.

• Team Management:

   Motivate and train staff to meet sales objectives; oversee hiring and development of new employees.

• Operational Oversight:

   Plan, direct, and evaluate store operations, including managing budgets and monitoring revenues.

• Inventory Management:

   Monitor stock levels, order new items as needed, and manage vendor relationships for merchandise procurement.

• Strategic Planning:

   Develop marketing strategies to attract customers and enhance profitability; analyze market trends to inform business decisions.

• Compliance Assurance:

   Ensure adherence to health and safety regulations within the store.

• Reporting:

   Prepare detailed reports on sales trends, customer needs, and financial performance.

Required Skills:

• Education:

   A high school diploma is required; a bachelor's degree in Business Administration or a related field is preferred.

• Experience:

   A minimum of 3 years in a retail (Supermarket/ Grocery) is a must, ideally in a managerial role.
• Strong leadership abilities with excellent communication skills.
• Customer service-oriented mindset with knowledge of business management processes.
• Ability to analyze market data and implement effective strategies.