Store Manager

Job Title: Store Manager

Industry: Retail (Apparel / Lifestyle / Electronics / FMCG / Furniture etc.)

Experience Required: Minimum 2+ years in retail sales, customer interaction, or customer consultancy

Location: Agra

Job Summary:

We are looking for a dynamic and customer-focused Store Manager to lead our retail outlet. The ideal candidate should have hands-on experience in retail operations, customer engagement, and team management. You will be responsible for ensuring smooth store functioning, achieving sales targets, and delivering excellent customer service.

Key Responsibilities:

• Supervise daily store operations and ensure smooth workflow.
• Drive sales performance and achieve monthly and annual targets.
• Build and maintain strong relationships with customers to ensure repeat business.
• Provide personalized customer consultation and product recommendations.
• Manage and motivate store staff to deliver high-quality service and maintain product knowledge.
• Ensure proper visual merchandising, store hygiene, and inventory control.
• Handle billing, stock reconciliation, and cash management as per company policies.
• Monitor and analyze store performance, preparing daily and monthly reports.
• Address customer queries and complaints effectively and professionally.
• Ensure adherence to company policies, procedures, and brand standards.

Key Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent customer service and sales orientation.
• Leadership and team management ability.
• Basic understanding of retail operations and inventory management.
• Problem-solving and decision-making skills.
• Proficiency in MS Office and POS systems.

Qualification:

• Graduate / Postgraduate in any discipline.
• Diploma or certification in Retail Management (preferred).

Salary: As per industry standards + incentives

Employment Type: Full-time

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person