Store Manager

Job Purpose:

The Store Manager will oversee the daily operations of the Poojara Store, driving business growth, optimizing operational efficiency, and ensuring a top-notch customer experience. This role requires strong business acumen to increase revenue and profitability while maintaining brand standards.

Principle Accountabilities:

Sales & Business Growth

• Develop and execute store-level sales strategies aligned with company objectives.
• Identify and capitalize on local market opportunities to drive sales growth.
• Meet or exceed monthly and quarterly sales targets through proactive customer engagement and upselling.

Customer Experience Management

• Ensure excellent customer service standards are maintained, addressing and resolving customer issues effectively.

• Train staff on customer interaction, product knowledge, and service excellence.

Inventory & Stock Management.

• Manage stock levels and ensure product availability to meet customer demand.
• Oversee stock rotation to minimize aging inventory and coordinate with supply chain teams for timely replenishments.

Team Leadership & Development

• Lead and mentor the store team, fostering a culture of accountability, professionalism, and collaboration.
• Conduct regular performance evaluations, set goals, and identify development needs for team members.

Store Operations & Compliance

• Ensure compliance with company policies, health, and safety regulations.
• Maintain the store environment by overseeing cleanliness, organization, and visual merchandising.

Market Insights & Competitive Analysis

• Conduct market research to stay updated on competitor activities, trends, and customer preferences.
• Provide insights to senior management to help refine business strategies.

candidates can share their CV at priyanka.nath@poojaratele.com