Posted:7 hours ago|
Platform:
On-site
Full Time
Designation: Store Manager
Roles and Responsibilities:
· Store Ambience
· Store Display
· Store Hygiene
· Store Safety
· Stock Turnover Ratio 1:2
· Dead Stock and slow-moving stock as % of Turnover or unsold inventory as % of turnover
· Unaccounted stock
· Stock out - if stock is available at warehouse. - if not
· Fast moving and slow-moving MIS reporting - loss on store discounts on unsold material (dead stock)
· Customer loyalty program
· Customer Feedback rating > 8 plus
· 360-degree rating feedback
· Employee - bouquet and brickbats score
· Reporting head evaluation
· HR score
· Competency increment score
· Customer Grievance handling / returns handling / complain
· Perform various tasks as and when given by the senior management.
Experience: 9+ years
Skills:
· Strong customer service skills
· Superior management skills
· High level of flexibility
· Ability to adapt to different customers
· Great written and verbal communication skills
· Natural talent for motivating and developing teams
· Leadership Skills
· Multitasking
· Strong decision-making ability
· Efficiency in time management
· Expert in organizational skills
· Expert in solving grievance, customer query
· Strong customer service skills
· Financial acumen
Education: High School Diploma, Degree in Marketing Management or related.
Work Location: Nagpur
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per year
Work Location: In person
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