JOB Description for Storage Management Storage Administrator(L2) Customer Name 
 
   Maruti Suzuki India Ltd. LOCATION
 
   Gurgaon, Haryana DOMAIN
 
   Storage Level (L1/L2/L3)
 
   L2 Required Relevant Domain Experience
 
   4-6 Years relevant experience Job Type (Onsite/Remote)
 
   Onsite Shift details (General/ 24X7)
 
   Onsite support 24 X 7 Qualification
 
   B.E. / B. Tech/BCA (On-Site) Certifications Required if ANY
 
   Relevant Certification (Preference), ITIL Certified Specific Remarks/Requirement by customer No gap in education
 
   Role Purpose
 
   We are seeking an experienced HPE 3PAR/Primera/Alletra Storage Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting storage systems, including SAN Zoning in day to day operations.
 
   JOB RESPONSIBILITIES
 
   1)
 
   Install, configure, administrator and maintain HPE 3PAR/Primera/Alletra Storage. Experience in IBM and DELL EMC and Lenovo Storages products would be an added advantage
 
   2)
 
   Perform health checks and proactive configuration management on the storage environment.
 
   3)
 
   Provide Out of Hours On-Call support for P1 or critical incidents
 
   4)
 
   Perform availability monitoring as part of incident resolution on storage systems
 
   5)
 
   Resolve incidents relating to the storage systems
 
   6)
 
   Track and confirm that storage environment and associated software inventory is correctly recorded in CMDB
 
   7)
 
   Support the software troubleshooting and upgrade processes, including vendor coordination for storage related software
 
   8)
 
   Verify storage operability after maintenance activities
 
   9)
 
   Maintain policy and procedure documentation for storage administration
 
   10)
 
   Proactive system optimization and maintenance as required
 
   11)
 
   Excellent troubleshooting skills in SAN and Storage troubleshooting
 
   12)
 
   Storage Migration and HPE Storages Replication
 
   13)
 
   Develop and maintain records for entire storage as well as FC systems
 
   14)
 
   Develop and implement automated solutions to support operational and SLA objectives
 
   15)
 
   Good knowledge on SAN performance tuning
 
   16)
 
   Respond quickly and effectively to Storage issues and outages
 
   17)
 
   Troubleshooting & Root Cause Analysis for incidents (Severity 1 only)
 
   18)
 
   Good knowledge on Storage provisioning, Host groups, Lun Masking, Tiering, Data migration
 
   19)
 
   Good knowledge and understanding on data replication
 
   20)
 
   Good Knowledge and understanding of Management Tools as well as SSMC/Spectrum/DSCC
 
   21)
 
   Good communication skills and ready to work in 24x7 support
 
   22)
 
   Good understanding on Virtual volume allocations Extents creations
 
   23)
 
   Storage space and switch ports capacity management
 
   24)
 
   Has experience working in a large storage environment with formal change management practices
 
   25)
 
   Strong Knowledge on firmware upgrades fixing SAN switch port issues and server path fail issues
 
   26)
 
   Working knowledge on storage arrays storage volume allocations and fixing hardware issues
 
   27)
 
   Working experience on troubleshooting on performance issues on Isilon Storage
 
   28)
 
   Working experience on Brocade and CISCO switches on creating zoning and setting SAN boot policies
 
   29)
 
   Working experience on performing storage arrays Firmware upgrades on HPE 3PAR/Primera/Alletra Storages
 
   30)
 
   Working Experience on SAN switch firmware upgrades and array migrations
 
   Technical Skills/Knowledge Requirement
 
   1)
 
   HPE 3PAR Storage/HPE Primera Storage/HPE Alletra Storage/San Director (Primary Skills)
 
   2)
 
   Brocade and Cisco SAN Switches Management
 
   3)
 
   ITIL Certified
 
   4)
 
   OEM Certified minimum on one storage technology with exposure to day to day operations
 
   FOR HPE
 
   Project Manager
 
   Mr. Baldeep Singh
 
   Date
 
   20th Jan 2025
 
   Signature
 
   FOR Customer
 
   Project Manager
 
   MSIL
 
   Date
 
   Signature