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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Solaris Administrator, you will be responsible for the installation, implementation, customization, operation, recovery, and performance tuning of Solaris Operating Systems. Your role will involve installing and maintaining all Solaris server hardware and software systems, administering server performance and utilization, and ensuring availability. Additionally, you will be required to prepare program-level and user-level documentation as needed. Your key responsibilities will include supporting infrastructure implementations, deployments, and technologies related to dynamic infrastructure platforms. You will participate in current state system analysis, requirements gathering, and documentation. Moreover, you will contribute to the creation of technical design/implementation documentation and assist in requirements understanding and issue resolution. Furthermore, you will be involved in tasks such as maintaining and installing Oracle ZFS Storage, troubleshooting and maintaining Solaris Operating Systems (8, 9, 10, and 11), patching Solaris systems with Sun cluster and VCS, configuring APACHE web server on Solaris and Linux, creating and extending Volume Groups and file systems, resolving sudo issues, working with VERITAS volume manager and cluster, managing users and groups in NIS and LDAP servers, and installing, upgrading, and patching Solaris servers. You will also handle Solaris server decommissioning, VERITAS cluster monitoring, starting and stopping cluster services, moving resource groups across nodes, increasing file systems in cluster file systems, synchronizing cluster resources, and creating and deleting new cluster service groups and resources. Your expertise should include Solaris server performance monitoring, kernel tuning, and troubleshooting. Additionally, you should have experience working with ticketing tools like Remedy and ManageNow, knowledge of OS clustering, partitioning, virtualization, and storage administration, integration with operating systems, and the ability to troubleshoot capacity and availability issues. You will collaborate with project teams to prepare components for production, provide support for ongoing platform infrastructure availability, and work on prioritized features for ongoing sprints. In this role, you will be accountable for completing the work you lead and deliver quality work to the team. The position falls under the IT Support category with a salary as per market standards. The industry focus is on IT Services & Consulting within the functional area of IT & Information Security. This is a full-time contractual employment opportunity.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Backup Administrator at Anant Raj, you will play a crucial role in ensuring the smooth functioning of our IT infrastructure. With your expertise and experience, you will be responsible for backup administration and management, ensuring data integrity, and implementing disaster recovery protocols. Your role will require proficiency in various technologies such as Veeam Backup & Replication, Backup & Recovery Management, Storage Administration, Cloud Backup (AWS/Azure), VMware/Hyper-V, Scripting & Automation, Compliance & Data Protection, and SAN/NAS Integration. To excel in this role, you should hold a Graduate degree in Information Technology, Computer Science, or a related field, along with 6-8 years of experience in IT infrastructure, with a minimum of 4 years specifically in backup administration & management. Your commitment to excellence, attention to detail, and problem-solving skills will be highly valued in our dynamic work environment. At Anant Raj, we offer more than just a job we provide a platform for your professional growth and development. Our inclusive work culture fosters creativity, diversity, and independence, empowering you to unleash your full potential. We believe in recognizing and rewarding exceptional performance while cultivating a supportive and collaborative team spirit. Join us in Gurugram and embark on a journey of success with Anant Raj, where your contributions are deeply valued, cherished, and admired. Together, we create a vibrant and fulfilling work environment where innovation thrives and every team member is a key to our collective achievements.,
Posted 1 day ago
9.0 - 12.0 years
5 - 5 Lacs
Thiruvananthapuram
Work from Office
We are seeking an experienced Storage Administrator to manage and support enterprise storage systems and backup solutions. The ideal candidate will have a solid background in SAN infrastructure, storage virtualization, and backup technologies, especially with Commvault. This role demands proactive system monitoring, performance optimization, and collaboration with cross-functional teams to ensure data availability, integrity, and security. Key Responsibilities: Manage, configure, and monitor enterprise storage systems including NetApp , Pure Storage , Dell , and HP arrays. Administer SAN infrastructure , including Fibre Channel and iSCSI protocols, zoning, LUN masking, and storage provisioning. Implement and maintain backup and recovery solutions using Commvault , ensuring adherence to data protection policies. Conduct regular backup validation , restore testing , and troubleshoot backup or storage issues. Collaborate with IT teams for capacity planning , performance tuning , and disaster recovery strategies. Document storage architectures, procedures, configurations, and incident reports. Respond to and resolve storage and backup-related incidents and service requests promptly. Stay updated with the latest trends in storage and backup technologies ; recommend improvements or upgrades. Ensure compliance with security policies and data retention requirements . Required Skills & Qualifications: Minimum 5 years of experience in enterprise storage administration and backup management. Hands-on expertise with NetApp , Pure Storage , and HP storage platforms. Proficient in SAN administration and related technologies ( Fibre Channel , iSCSI ). Strong working knowledge of Commvault or similar backup tools. In-depth understanding of storage protocols , RAID levels , LUN management , and snapshot technologies. Proven ability to troubleshoot hardware and software storage issues efficiently. Excellent communication skills and the ability to collaborate across multiple IT teams. Technical Skills: Storage Virtualization SAN Fabric Management Enterprise Storage Arrays Backup & Recovery (Commvault preferred) Fibre Channel / iSCSI Storage Protocols & RAID Documentation & Monitoring Tools Required Skills Net App storage, SAN switch
Posted 2 days ago
5.0 - 10.0 years
15 - 20 Lacs
Chennai, Mumbai (All Areas)
Work from Office
We're hiring an L2 Storage Administrator with 5+ years' experience in SAN switch management, NetApp, and Hitachi platforms. Role requires 24x7 support in a banking environment. Chennai preferred. Required Candidate profile Experienced Storage Admin with 5+ years managing SAN switches and storage platforms like NetApp and Hitachi. Ready for 24x7 support. Preferably certified and available to join immediately.
Posted 2 days ago
5.0 - 10.0 years
7 - 10 Lacs
Raipur
Work from Office
Educational Qualification: BE / B.Tech / MCA with minimum 5 Years of Experience in Storage Implementation & Management. Required Candidate profile a. Relevant Backup OEM related Certification (Expert Level) as per Bidder’s Solution b. Backup Implementation & Management Experience in at least 3 projects
Posted 2 days ago
5.0 - 10.0 years
7 - 10 Lacs
Raipur
Work from Office
Educational Qualification : BE / B.Tech / MCA with minimum 5 Years of Experience in Storage Implementation & Management. a. Mid-level Storage OEM related Certification as per Bidder’s Solution b. Storage Implementation & Management Experience Required Candidate profile a. Mid-level Storage OEM related Certification as per Bidder’s Solution b. Storage Implementation & Management Experience
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing a managed service to clients to ensure the operational integrity of their Firewall infrastructure. Your primary goal will be to proactively identify, investigate, and route incidents to the correct resolver group to ensure zero missed service level agreement (SLA) conditions. This role focuses on offering first-line support for standard and low complexity incidents and service requests, while also potentially contributing to project work when needed. Your key roles and responsibilities will include monitoring client infrastructure and solutions, identifying problems and errors before or when they occur, investigating first-line incidents to determine root causes, providing telephonic or chat support to clients, scheduling maintenance activities for patching and configuration changes, reporting and escalating incidents as necessary, ensuring efficient incident resolutions, updating knowledge articles, and identifying opportunities for process optimization and automation. To excel in this role, you should possess strong communication skills to work across different cultures, the ability to plan activities and projects well in advance, maintain a positive outlook in a pressurized environment, actively listen to clients" needs, and adapt to changing circumstances while putting clients at the forefront of all interactions. The ideal candidate will have a Bachelor's degree in IT/Computing or equivalent qualification along with entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization. Additionally, having a CCNA or relevant level 1 Network Security certification would be advantageous, and knowledge of ITIL processes is essential. This position requires on-site working and offers an equal opportunity for all candidates. Join our global team at NTT DATA, where you can continue to grow, belong, and thrive while making a difference in the ever-evolving world of technology.,
Posted 3 days ago
3.0 - 5.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status
Posted 6 days ago
5.0 - 10.0 years
5 - 15 Lacs
Chennai, Mumbai (All Areas)
Work from Office
Storage Administration with SAN
Posted 6 days ago
4.0 - 5.0 years
4 - 7 Lacs
Navi Mumbai
Work from Office
Candidate should have 4 to 5 years of hands-on experience on following Storage Technology VMAX 250F DC IBM All Flash 900 NetApp EF560 (All Flash) Data Domain DD9300 DC SAN Switch (MDS 9706, Brocade) Management Server (Unisphere, Symcli, Santricity) SRS (Secure Remote Service) Able to Configure and manage RAID, Encryption, De-duplication, and compression. co-ordinate with OEM for any part replacement, firmware bugs, Identification of Disk or hardware failures Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved. Co-ordination with respective OEM vendors for chassis, disk failures. Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls, Able to work on storage I/O, drive utilization, I/O contention, and storage availability metrics such as LUN / Disk drive utilization and analyse the reports Analysed Storage performance reports generated by the deployed tools perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as: Optimize disk I/O contention parameters, Firmware updates. Verify packet contention at SAN switch Level. Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications Able to perform LUN / Disk drive assignment on approved CR Manage file system structure, access, and data life cycles Space monitoring of disks / drives in the storage sub systems Able to perform Tape restoration Change management process to be followed
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Storage Systems Administrator at Ameriprise India LLP, you will be responsible for performing moderately difficult and independent assignments related to troubleshooting, problem diagnosis, and problem resolution for various technologies. Your role will involve implementing and configuring storage systems such as storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions. You will actively collaborate with team members and external partners to address and resolve incidents and problems efficiently. Monitoring storage performance and capacity, optimizing storage resources for optimal performance and cost-effectiveness, troubleshooting storage-related issues, and conducting root cause analysis will be key aspects of your responsibilities. Additionally, you will contribute to refining processes, policies, and best practices to enhance the performance and availability of technologies. Documenting troubleshooting guides, support manuals, and communication plans, as well as developing and implementing data backup and disaster recovery plans will also be part of your role. In terms of continuous improvement, you will work with application teams to assess the impact of application changes on monitoring configurations and implement necessary changes. Collaborating with your manager and team members, you will leverage your experience, expertise, and data analysis skills to identify corrective actions that enhance efficiency, improve performance, and meet targets. To excel in this role, you are required to have a solid understanding of SAN and NAS concepts and protocols, along with operational knowledge of storage environments. Possessing a PURE Storage certification is essential, and AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) would be advantageous. Experience in storage administration and configuration, as well as exposure to tools like Microsoft PowerBI, Tableau, or similar data manipulation tools, will be beneficial. Basic experience in managing Windows and Linux systems, familiarity with ITIL framework, and proficiency in MS Excel are also desired. Join Ameriprise India LLP, a reputable financial planning company with a global presence and a focus on asset management, retirement planning, and insurance protection. Embrace an inclusive and collaborative culture where your contributions are valued, and work alongside talented individuals who share your dedication to excellence. If you are a motivated professional seeking to work for an ethical company that values its employees, consider building your career at Ameriprise India LLP. Please note that this is a full-time position based in the India Business Unit (AWMPO AWMP&S President's Office), with working hours from 4:45 pm to 1:15 am. # Responsibilities: - Perform troubleshooting, problem diagnosis, and resolution for various technologies. - Implement and configure storage systems, including SANs, NAS, and cloud solutions. - Collaborate with team members and external partners to address incidents and problems. - Monitor storage performance and capacity, optimize resources, and troubleshoot issues. - Contribute to refining processes, policies, and best practices for technology performance. - Document troubleshooting guides, support manuals, and communication plans. - Develop and implement data backup and disaster recovery plans. - Work with application teams to assess monitoring impacts of application changes. - Identify corrective actions to enhance efficiency and meet performance targets. # Required Qualifications: - Solid understanding of SAN & NAS concepts and protocols. - PURE Storage certification. - Ability to work collaboratively and communicate effectively. - AWS certifications are a plus. - Experience in storage administration and configuration. - Exposure to data manipulation tools like PowerBI or Tableau. - Basic experience in managing Windows and Linux systems. - Familiarity with ITIL framework and proficiency in MS Excel. - Understanding of monitoring tools and techniques for problem determination and prevention.,
Posted 1 week ago
5.0 - 8.0 years
15 - 16 Lacs
Navi Mumbai
Work from Office
5 years+ experience in handling majority of activities mentioned in Services Scope section Experience in handling Hitachi storages and Brocade switches infrastructure. Managing the day-to-day administration for SAN and storage environments.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Cloud Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your responsibilities will include maintaining a high level of service to clients through pre-emptive incident and resolution activities, product reviews, operational improvements, and quality assurance. Your ultimate objective will be to ensure zero missed service level agreement (SLA) conditions by managing tickets of high complexity, conducting advanced tasks, and providing resolutions to a diverse range of complex problems. In this role, you will exercise considerable judgment and independent analysis while adhering to defined policies and practices. Your deep technical expertise and analytical thinking will be key in achieving client outcomes. Additionally, you will have the opportunity to coach and mentor junior team members across functions and contribute to/support project work as required. Key Responsibilities: - Configuring, installing, testing, and ensuring the operational status of assigned infrastructure at the client site. - Applying monitoring tools, responding to alerts, and identifying problems and errors in a timely manner. - Analysing, assigning, and escalating support calls, as well as investigating and identifying the root cause of incidents and problems. - Providing onsite technical support and field engineering services to clients. - Conducting monthly reviews of incidents and service requests to recommend improvements in quality. - Proactively identifying opportunities for work optimization, including automation possibilities. - Managing and implementing projects within the technology domain and working on Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering possible changing circumstances. - Maintaining a positive outlook and adaptability in a pressurized environment. - Prioritizing client satisfaction and creating a positive client experience throughout interactions. - Active listening techniques, adaptability to changing circumstances, and dedication to client-centric interactions. Academic Qualifications and Certifications: - Bachelor's degree in Information Technology/Computing or equivalent qualification. - Relevant certifications such as VMware Certified Professional, Microsoft Certified, AWS Certified, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in an engineering function within a medium to large ICT organization. - Strong experience in Managed Services and excellent working knowledge of ITIL processes. - Experience working with vendors and/or 3rd parties and managing various platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, etc. Workplace Type: - On-site Working NTT DATA is a trusted global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. Join us to be part of an inclusive workplace that embraces diversity and fosters growth, belonging, and success.,
Posted 1 week ago
4.0 - 5.0 years
4 - 7 Lacs
Navi Mumbai
Work from Office
Job Role: Storage Administrator L2 Candidate should have 4 to 5 years of hands-on experience on following Storage Technology VMAX 250F DC IBM All Flash 900 NetApp EF560 (All Flash) Data Domain DD9300 DC SAN Switch (MDS 9706, Brocade) Management Server (Unisphere, Symcli, Santricity) SRS (Secure Remote Service) Able to Configure and manage RAID, Encryption, De-duplication, and compression. co-ordinate with OEM for any part replacement, firmware bugs, Identification of Disk or hardware failures Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved. Co-ordination with respective OEM vendors for chassis, disk failures. Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls, Able to work on storage I/O, drive utilization, I/O contention, and storage availability metrics such as LUN / Disk drive utilization and analyse the reports Analysed Storage performance reports generated by the deployed tools perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as: Optimize disk I/O contention parameters, Firmware updates. Verify packet contention at SAN switch Level. Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications Able to perform LUN / Disk drive assignment on approved CR Manage file system structure, access, and data life cycles Space monitoring of disks / drives in the storage sub systems Able to perform Tape restoration Change management process to be followed.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Support Network Attached Storage (NAS) / Netapp platform specialist, you will be responsible for managing and supporting Netapp 7-mode and cluster-mode configurations. Your expertise in Netapp Snap suite of products (Snapmirror, Virtual Storage console, SnapManager for Oracle, SnapManager for SQL etc.), ISCSI, NFS, CIFS will be crucial in ensuring the smooth operation of the storage infrastructure. You will be involved in the configuration and support of NDMP backups between Netapp and third-party backup products, as well as storage migration from 7-mode to Cluster mode using 7TT and WFA. Additionally, your knowledge in Windows clusters, VMware troubleshooting, SQL Clustering, and Virtual storage troubleshooting will be essential in handling technical assessments and troubleshooting tasks. Collaborating with a global team, you will participate in infrastructure support and projects, including system design, planning, installations, configurations, upgrades, and planning. Your role will also involve managing Tier-3 support following ITIL practices and incident management to ensure the stability and reliability of the NAS platform in a mission-critical environment. Key Responsibilities: - Manage and maintain NetApp NAS storage systems, including configuration, troubleshooting, and performance optimization. - Design and implement NetApp storage solutions to meet business requirements, including data protection, backup, and disaster recovery. - Provide technical support and guidance to junior administrators and other stakeholders on NetApp NAS systems. - Troubleshoot complex issues with NetApp NAS systems, including performance problems, data corruption, and connectivity issues. - Develop and maintain technical documentation on NetApp NAS systems, including Configuration Guides, Troubleshooting Procedures, and Best Practices. Requirements: - Strong understanding of NetApp NAS storage systems, including ONTAP, Clustered ONTAP, and NetApp StorageGRID. - Experience with storage administration, including configuration, management, and troubleshooting of storage systems. - Familiarity with Linux/Unix operating systems, including command-line interfaces and scripting. - Strong troubleshooting skills, with the ability to analyze and resolve complex technical issues. If you are a skilled professional with a proven track record in managing complex NAS platforms in a business-critical environment and possess the ability to lead technical assessments, this role offers the opportunity to contribute to the success of the organization's storage infrastructure.,
Posted 1 week ago
3.0 - 5.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Job Role: Storage Admin Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Storage & SAN Administrator Hitachi Storage systems and Brocade Switches. Location: Navi Mumbai Experience Level: 5+ Years Relevant Experience Expected CTC: Please mention in the resume Email to Apply: Job Description We are hiring a skilled SAN & Storage Administrator to join our team in Navi Mumbai with at least 5 years of relevant experience in storage infrastructure management. A. Administration & Monitoring Daily management of SAN & storage environments. Collaborate with customer storage support teams. Participate in troubleshooting tasks and workflow enhancements. Manage storage operations and systems-level maintenance. Track storage usage trends and plan capacity. Maintain documentation, reporting, and procedures. Perform storage allocations to server infrastructure. B. Infrastructure Event Management Capacity management and trend analysis. Monitor SAN switch and storage subsystem capacity. Analyze performance and support future growth planning. C. Problem Resolution & RCA Conduct preliminary diagnostics and documentation. Coordinate with Hitachi Global Support for incident management. Maintain compliance with change management policies. D. Maintenance & Implementation Perform routine storage maintenance per Hitachi standards. Manage the implementation of additional storage infrastructure and services. E. Mentorship Train and mentor junior administrators. F. Solution Design Oversee installation, configuration, and de-provisioning of storage solutions. G. Performance Management Tune and analyze capacity; recommend remediation strategies. H. Disaster Recovery & Continuity Develop and maintain DR procedures and documentation. Manage data movement, replication, and DR testing. Skill Requirements 5+ years of hands-on experience with SAN & NAS storage infrastructure. Expertise with Hitachi Storage systems and Brocade Switches. Exposure to Unified Compute Platforms and OS-level operations (including basic cluster management). Strong communication skills (both verbal and written). How to Apply Send your updated resume along with the following details to: navaneetha@suzva.com Current CTC Expected CTC Notice Period Location
Posted 1 week ago
2.0 - 6.0 years
3 - 8 Lacs
Gandhinagar
Work from Office
Relevant Experience : L1 min 2 years; L2 min 5 years JD for L1/L2 Storage onsite support STORAGE AND SAN ADMINISTRATION: Addition of hosts to storage subsystem V-Vol creation and mapping to hosts, V-Vol Expansion, V-Vol Deletion Host Deletion from storage Addition of Lun Paths, Removal of Lun Paths Expansion of Pool, Shrinking of Pool, V-Vol migration across pools Zone creation, deletion, modification, and its associated changes Develop standard operating procedures (SOP) where needed, Enhance, update SOP's on regular basis. Performance Assessment Reporting: Review of storage performance & resource utilization and provide a report, in relationship to deployment practices recommended. Provide written recommendations for the remediation of any gaps between the current environment and the deployment practices. Disaster Recovery Support: Assist Customer to perform DR drills as per Customer's IT DR policy; Perform storage related tasks during DC-DR drills Execute Failover and Failback Scripts Recovery Volume Mapping - Validate mapping of recovery volumes to the recovery hosts is successful Post Disaster Procedure - Confirm that the post-disaster procedure for bringing the volumes online to the recovery hosts is successful Replication from recovery site to Production site - Confirm that the process for replicating from the recovery site to the production site is successful Develop standard operating procedures for failover and failback Enhance. Audit Service: Storage pool & its capacity, Storage performance etc. Replication Config - Fabric Zoning Config - ISL & WAN links as applicable Host connectivity and configuration SAN Security (Storage, SAN Switches, FC/IP Routers, Supplied Software) Centralized Monitoring: Single pane of glass centralized dashboard for monitoring storage and fabric infrastructure. Rollup dashboard for storage arrays and fabric infrastructure Inventory report for storage arrays and switches Online health check reports - Drilldown to storage, pools, ports etc., Custom reports, notifications and alerts (integration required into mail servers, mgmt tools, ITSM etc.,)
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
As an Applications Managed Services Engineer (L1) at NTT DATA, you will provide essential support and monitoring services for our clients" critical software applications, including ErP and Middleware technologies. You will be the go-to problem solver, proactively identifying, investigating, and resolving application-based incidents to ensure that we consistently meet our Service Level Agreements (SLAs). Your role includes monitoring and managing client applications, responding to service requests, and resolving low-complexity incidents to keep our clients" applications running smoothly. You will work on the first line of support, ensuring that any issues are quickly identified and resolved or escalated as needed. Additionally, you will execute approved maintenance activities such as patching and making configuration changes. Communication plays a crucial role in this position. You will provide support to clients via phone or chat, ensuring that their needs are met efficiently and effectively. Moreover, creating and updating knowledge articles to streamline processes and enhance service delivery will be part of your responsibilities. You will also focus on opportunities for work optimization, including automation and process improvements. Occasionally, you may contribute to project work and be involved in implementing and delivering disaster recovery functions and tests. Your proactive approach and positive outlook will contribute to ensuring that our clients always have a smooth and efficient experience. To excel in this position, you should have entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Basic knowledge of infrastructure and technology within supported technical domains (e.g., ErP, Windows, Linux, SQL, Oracle Middleware, and Webserver) is essential. Strong planning skills, adaptability to changing circumstances, a client-focused mindset, effective communication across different cultures, active listening skills, and a positive outlook are key attributes required for this role. A bachelor's degree in information technology/computing, or equivalent work experience, is also necessary. NTT DATA is a $30+ billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests over $3.6 billion each year in R&D. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Services provided include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is also one of the leading providers of digital and AI infrastructure globally and is part of the NTT Group, headquartered in Tokyo. NTT DATA is an Equal Opportunity Employer.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries worldwide, NCR VOYIX has been a pioneer in consumer transaction technologies for almost 140 years. By transforming everyday consumer interactions into meaningful moments, NCR VOYIX revolutionizes stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS, and services capabilities. As an Asset and Configuration Management Team Manager at NCR VOYIX, you will be responsible for overseeing the Asset and Configuration Management processes and the configuration management database (CMDB). Your role will involve leading the strategy and process development to enhance the existing ServiceNow based CMDB. Reporting to the ServiceNow Platform executive, you will collaborate closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders. In this position, you will manage NCR Voyix's Global Asset and Configuration Management processes and team members, ensuring effective governance, strategy development, data integrity, quality management, performance monitoring, and continual service improvement initiatives. By coordinating a global organization, you will drive compliance with global service management standards and processes to optimize the stability, security, and control of the enterprise ServiceNow CMDB. Your key responsibilities will include delivering innovative asset management and configuration management solutions to align with NCR Voyix's evolving business needs, owning the development and implementation of Asset and Configuration Management governance, evaluating and enhancing the existing ServiceNow CMDB design, understanding the ServiceNow CSDM, defining technology requirements for CMDB integration, ensuring CMDB data accuracy, developing best practices for asset and configuration standards, identifying critical success factors, operational reporting, providing coaching and training for CMDB stakeholders, collaborating on service improvement initiatives, evaluating industry trends, auditing SACM team activities for compliance, and advancing IT performance through creative thinking. To qualify for this role, you should hold a Bachelor's Degree in an IT-related field or possess a minimum of 5 years of relevant experience. A strong understanding of ITSM best-practices, hands-on experience with enterprise Change, Configuration, and Asset Management tools, technical knowledge in related roles, and excellent interpersonal skills are essential. Preferred qualifications include ITIL certification, architecture review experience, ServiceNow administration experience, and relational database administration experience. Join us at NCR VOYIX, where we empower stores, restaurants, and financial institutions to surpass their goals and succeed in today's competitive landscape. If you are ready to contribute to driving innovation and excellence in Asset and Configuration Management, we welcome your application. Please note that offers of employment are subject to the successful completion of screening criteria specific to the job role. NCR Voyix adheres to an Equal Employment Opportunity policy and only accepts resumes from agencies on the preferred supplier list. Be sure to verify that emails received during the application process are from a @ncrvoyix.com email domain.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing a space where you can grow, belong, and thrive. Your career here is about believing in yourself, seizing new opportunities and challenges, expanding skills and expertise in your current role, and preparing for future advancements. Encouraging you to take every opportunity to further your career within the global team. The Managed Services Cross Technology Engineer (L1) is an entry-level engineering role responsible for providing managed services to clients, ensuring operational IT infrastructure and systems by proactively identifying, investigating, and resolving technical incidents and problems. The focus is on first-line support for standard and low complexity incidents and service requests across multiple technology domains like Cloud, Security, Networking, Applications, and Collaboration. Additionally, contributing to project work as required. **Key Responsibilities:** - Monitoring client infrastructure and solutions - Identifying problems and errors preemptively - Investigating incidents and problems to identify root causes - Providing telephonic or chat support to clients - Scheduling maintenance activity windows - Ensuring resolution of incidents and requests efficiently - Updating knowledge articles and identifying optimization opportunities - Contributing to project work as needed - Implementing Disaster Recovery functions and tests - Performing related tasks as required **Knowledge and Attributes:** - Effective communication and working across different cultures - Advanced planning and adaptability - Positive outlook and ability to work well under pressure - Active listening techniques and client-focused interactions - Adaptability to changing circumstances **Academic Qualifications and Certifications:** - Bachelor's degree in IT/Computing or equivalent work experience - Relevant certifications in IT services - Desirable certifications include CCNA, Microsoft Certified, AWS Certified, etc. **Required Experience:** - Entry-level experience in troubleshooting and support within ICT organizations - Basic knowledge of supported technical domains and ITIL processes **Workplace Type:** On-site Working *Equal Opportunity Employer*,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe, NCR VOYIX has been the global leader in consumer transaction technologies for nearly 140 years. The company focuses on turning everyday consumer interactions into meaningful moments by transforming stores, restaurants, and digital banking experiences through cloud-based, platform-led SaaS and services capabilities. NCR VOYIX is renowned for creating exceptional consumer experiences in partnership with leading retailers, restaurants, and financial institutions worldwide. Leveraging expertise, research and development capabilities, and a unique platform, the company helps customers navigate, simplify, and manage their technology systems effectively. Customers are at the core of NCR VOYIX's mission, which is to enable stores, restaurants, and financial institutions to surpass their goals, ranging from customer satisfaction to revenue growth, operational excellence, cost reduction, and profit growth. By offering solutions that empower customers to thrive in today's competitive landscape, NCR VOYIX brings innovative, industry-leading technology to businesses of all sizes across various industries, earning the trust of renowned global brands as well as local favorites. Job Summary The Asset and Configuration Management Team Manager at NCR VOYIX is responsible for overseeing the company's Asset and Configuration Management processes and the configuration management database (CMDB). Reporting to the ServiceNow Platform executive, the successful candidate will lead the strategy and process development needed to enhance the existing ServiceNow-based CMDB. Working closely with ITSM teams, IT Architecture, and ServiceNow platform stakeholders, the candidate plays a pivotal role in ensuring effective governance, data integrity, and continual service improvement initiatives related to global Asset and Configuration Management processes. Key Responsibilities - Deliver innovative asset management and configuration management solutions to meet evolving business needs, including managing SaaS/cloud assets and services. - Develop and implement governance for Asset and Configuration Management, including standards, policies, and procedures. - Evaluate and suggest improvements to the existing ServiceNow CMDB design, implementation, and management. - Understand the ServiceNow CSDM and its interrelationships with ITSM, Asset Management, APM, and other ServiceNow-related processes. - Define technology and integration requirements for CMDB to support IT Service Management, Asset Management, and other processes. - Ensure accurate and up-to-date CMDB data and establish best practices for updating CI data. - Establish and implement asset and configuration standards, policies, and procedures. - Identify critical success factors, develop process performance metrics, and monitor performance. - Provide coaching and training for CMDB stakeholders and collaborate on service improvement initiatives. - Stay updated on industry innovations and recommend new technologies. Basic Requirements - Bachelor's Degree in an IT-related field or a minimum of 5 years of relevant experience. - Strong understanding of ITSM best practices, with experience in Configuration Management and Asset Management. - Hands-on experience with enterprise Change, Configuration, and Asset Management system tools, preferably within the ServiceNow environment. - Preferred technical knowledge in relevant roles such as CMDB Manager/Analyst, Application Portfolio Manager/Analyst, Change Manager, Network Administrator, Database Administrator, among others. - Experience leading technical discussions and working in complex technical environments. - Strong interpersonal and influencing skills in a global environment. Preferred Requirements - ITIL Foundation certification. - Architecture review and ServiceNow administration experience. - Relational database administration experience. Please note that offers of employment are subject to passing applicable screening criteria. NCR Voyix follows an Equal Employment Opportunity (EEO) policy.,
Posted 2 weeks ago
5.0 - 10.0 years
0 - 1 Lacs
Gurugram
Work from Office
Manage and maintain storage systems (SAN, NAS, HCI) Set up and support VTL solutions Handle Commvault and HPE backup operations Ensure reliable and secure data backup and recovery Troubleshoot storage and backup issues
Posted 2 weeks ago
15.0 - 20.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Responsibilities Direct Responsibilities Essential: High skills on SAN Storage technologies (VMAX/PMAX, Pure Storage, Brocade). High skills on NAS Storage technologies (NetApp, VNX). High Skills on S3 (Cleversafe and ECS). Overall Storage Experience 15+ years Team and collaborative mind-set to develop and deliver appropriate solutions skills. Experience of delivering strategic priorities within strict timelines. Customer service-oriented skills. Capacity to learn new technologies in an autonomous way. Contributing Responsibilities DEVOPS oriented: High development skills Scripting on Python / Bash / PowerShell, code versioning tools and CD/CI Desirable: Skills on EMC Unity. Big data knowledge: ELK and Distributed workload. Stateful Container and Kubernetes knowledge. Technical & Behavioral Competencies 1. Personal Attributes Eager to learn. Analytical mind-set. Ability to work well under pressure, ability to work autonomous and in team environment. Good interpersonal and communication skills. Curious and open mind person. Specific Qualifications (if required) Bachelors in computer science preferable but not mandatory. ITIL Foundation certificate will be desirable. LANGUAGES High English spoken and written fluent (B2/C). Mandatory . Skills Referential Behavioural Skills : Choose an item. Choose an item. Choose an item. Choose an item. Transversal Skills: Choose an item. Choose an item. Choose an item. Choose an item. Choose an item. Education Level: Choose an item. Experience Level Choose an item.
Posted 3 weeks ago
7.0 - 11.0 years
18 - 25 Lacs
Gurugram
Hybrid
Position Title: L3 Storage Administrator Key Responsibilities: Storage Technology Customization & Configuration: Proficient in the customization and configuration of storage technologies (IBM & NetApp), including architecture design and Business-As-Usual (BAU) operations. Brocade SAN Switch Management: Extensive knowledge of Brocade SAN Switches, including zoning, Inter-Switch Link (ISL), SAN switch troubleshooting, and performance optimization. NetApp Storage Expertise: Strong working knowledge of NetApp Storage Arrays, with a focus on installation, configuration, and ongoing management. NAS Expertise: Solid understanding of Network-Attached Storage (NAS) solutions, ensuring efficient storage and data management. LUN Management: Oversee the creation, configuration, and management of Logical Unit Numbers (LUNs) on storage arrays, ensuring optimal storage allocation. Storage Performance Optimization: Regularly analyze and optimize storage performance to minimize downtime, improve access times, and ensure fast, efficient data retrieval. Capacity Planning & Upgrades: Monitor storage utilization, plan for future storage requirements, and recommend/implement upgrades as necessary to accommodate growing data needs. Skills & Qualifications: Proven expertise in IBM and NetApp storage systems and related technologies. Experience with Brocade SAN switches and SAN switch troubleshooting. Strong understanding of LUN management and NAS systems. Excellent problem-solving skills for storage performance and troubleshooting. Ability to plan, manage, and optimize storage infrastructure effectively. This position requires a detail-oriented professional with a solid foundation in storage technologies and a proactive approach to maintaining and optimizing storage environments.
Posted 3 weeks ago
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