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4.0 - 7.0 years

6 - 9 Lacs

Hyderabad

Hybrid

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Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What youll be doing Primary Skills: NetApp FAS, EMC VNX, IBM StoreWize, HP, 3PAR, Azure Storage Account; Azure Backup, Recovery Services Vault, Netbackup, Tivoli Storage Management, CommVault, Acronis, VEEAM; NetbacukpExperience supporting enterprise class infrastructure.Backup/Media servers upgrades/deployment/supportEMC Networker/AVAMAR, VERITAS NetBackup, Commvault, Barracuda & RubrikPureDisk, Data Domain, MSDPPhysical tape libraries (Such as IBM, Dell & Quantum)Familiarity with DPA to configure the reports (or similar reporting tools)Understanding of basic Layer2 and Layer 3 backup concepts relevant to respective backup tools.Backup Engineers play an important and significant role in the day-to-day operations and delivery of IT infrastructure for enterprise Backup environment. Expected to implement to desired standards and support the following elements of an Enterprise caliber IT stackNetBackup, Networker, AVAMAR, Barracuda, Commvault and Rubrik backup technologies. Expected to know from a high level how all components of an enterprise IT stack work together and affect each other and have specialized knowledge and troubleshooting ability in at least 1 or more layers of the technology stack. Be able to effectively manage and work a ticketing support queue.Troubleshoot and assess performance issues using typical backup management tools. Effectively respond to critical customer outages related to hardware faults and software bugs within the infrastructure.Maintain new and/or existing environments including planning upgrades, tracking EOL dates and documenting inter-dependencies.Manage projects self-sufficiently and to 100% completion.Monitoring and troubleshooting the backup failures.Capacity monitoring of Disk poolsDeploying backup infrastructure and configuring backup for the hostsExecuting datacenter migrations and DR testsEffectively time track and report hours worked.Proactively address issues in the environment and provide resolution.Work with various vendors on problem tickets and drive vendors to resolution and root cause.Provide root cause analysis and log evaluation after outages.Create and manage necessary documentation including but not limited to system standards, run books, etc. Think creatively to provide solutions in the environment.Evaluating infrastructure readiness for new customer projectsParticipate in a weekend on call rotation.Additional Experience/SkillsetsScripting and Automation with PowerShell and PythonAbility to work on cross-functional teams.Excellent oral and written communication skills, with the ability to communicate to various levels of management.Understanding including the ability to monitor, tune and troubleshoot the Microsoft systems.Strong analytical capabilities

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

Hybrid

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Your day at NTT DATA The Collaboration Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to NTT clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. This role has seasoned proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute. What youll be doing Key Responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Responds to escalated client requests. Escalates complex problems to the relevant third parties. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. Knowledge and Attributes: Seasoned understanding and appreciation of technical design and business principles. Seasoned project fundamental and administration ability. Seasoned project skills which are demonstrated in the execution of installations and other assignments. Excellent customer engagement skills Demonstrate relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Ability to work under pressure. Ability to coach, mentor and provide guidance to team members. Academic Qualification and Certifications: Bachelors degree or equivalent in Information Technology or Computing or a related field. Collaboration - Valid CCNP Voice/Collaboration Certification required. Customer Experience - NICE plus additional such as NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification. Additional certifications such as Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations. Cisco VOIP Integrations; Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording. Avaya certifications such as Avaya Aura Core; Avaya Aura Contact Centre; Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya Experience Portal Administration. Verint certifications such as Workforce Management (WFM); Interactions; Speech; Additional DPA Genesys foundational Courses such as Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. Genesys level 3 such as Genesys Cloud Integration Paths; Genesys Cloud CX - Development and Feedback Usage for Supervisors; Genesys Cloud CX - Gamification; Genesys Cloud CX - AI/Bots Knowledge Workbench; Genesys Cloud CX - AI/Bots Fundamentals; Genesys Cloud CX - AI/Bots Intent Miner; Genesys Cloud - Cloud Media Services Business Continuity; Genesys Cloud - Cloud Media Services Purchase to Port; Genesys Cloud - Cloud Media Services Telephony Connection Options. Data Centre - Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage; Dell PowerEdge servers, Unity, PowerStore, PowerScale Isilon. Recoverpoint Appliance/VE, PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM; Dell Information Storage Associate - DCA-ISM; Veeam Backup and Recovery and or Veritas Netbackup; Azure Fundamentals; Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning. End User Compute - Relevant certifications such as Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training Certification (AZ-900); Microsoft 365 Certified - Teams Administrator Associate; AZ-103 - Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies. Networking - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.; Cisco Dev Net certification. Security - Certifications such as Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred. Cloud Security certifications and certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate is advantageous. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365; Power BI Administration; Scripting (PowerShell); ZTNA. Required Experience: Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute etc. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management. Required Experience (specific to Collaboration) - Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems. Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS. Seasoned experience with Border Element, media resources, SRST/SRSV. Seasoned experience with Cisco Unified Contact Centre Express, including but not limited to UC Manager integration, scripting, high availability clustering. Seasoned experience with design and implementation for UC environment. Seasoned experience with CME/CUE. Seasoned experience in dial plan designs and implementation. Seasoned experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark. Seasoned experience with Cisco TelePresence video solutions. Seasoned experience with Cisco audio and video conferencing solutions. Seasoned experience with Webex Calling and Webex Contact Centre solutions. Seasoned experience with voice carrier systems from Telkom, Neotel, Vodacom, MTN. Seasoned experience with multi-cluster call manager environments. Seasoned ARC and Call Cabinet expertise is advantageous. Seasoned experience in Network switching and routing. Required Experience (specific to Networking) - Seasoned work experience in technical implementation engineering, specific to Networking technologies. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management. Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Seasoned experience in diagnosis and troubleshooting. Required Experience (specific to Security) - Seasoned experience in SOC Analysis Operations. Seasoned experience in SIEM usage for investigations. Seasoned experience in Azure or AWS or GCP. Seasoned experience in Security technologies. Seasoned experience in technical support to clients. Seasoned experience in handling security incidents end to end. Seasoned experience in security concepts and application of those concepts. Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Seasoned experience in log collection mechanism such as Syslog, Log file, DB API. Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Seasoned knowledge on log collection mechanism such as Syslog, Log file, DB API. Seasoned experience in ETL concepts, data processing at scale and data stream pipelines through Terraform. Seasoned experience in Java, Python, TypeScript, JavaScript, R, .NET, PowerShell Seasoned experience in usage of source control systems, Git and CI/CD pipelines using Terraform. Seasoned experience in sound practices on securing data and systems by applying appropriate authentication and authorization controls. Seasoned experience in Event Driven Development and asynchronous operations.

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5.0 - 10.0 years

6 - 10 Lacs

Bengaluru

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Detailed : 5+ years hands-on experience on HPE 3Par Storage Boxes (StoreServ 8400). 4+ years hands-On experience on NetApp Ontap 8 and greater version. Good understanding on SAN fabric protocols; SAN routing; Zone configuration. Good understanding on NAS and IBM switches. Good understanding on storage performance analysis and troubleshooting storage capacity management and planning. Planning and coordinating Storage box upgrades. Engaging with vendor support and work on technical issues. Working on storage provisioning tasks beginning with end user requests; through the creation of volumes; mapping and ensuring storage availability. Primary Skill HP3PAR Secondary Skill NetApp

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3.0 - 5.0 years

5 - 7 Lacs

Noida

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St. Josephs School is looking for Music Teacher to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance Music Teacher Qualification : Good knowledge of singing Good knowledge of instruments (Keyboard & Guitar) Experience : 3-5 years of experience Skills : Strong interpersonal and communication skills.

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2.0 - 5.0 years

4 - 7 Lacs

Tamil Nadu

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The NetApp Storage Platform, IT IS_DCS_Storage Admin_HDS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform, IT IS_DCS_Storage Admin_HDS domain.

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1.0 - 4.0 years

1 - 4 Lacs

Lucknow

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Townhall Public School is looking for Music Teacher to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance

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4 - 6 years

6 - 10 Lacs

Bengaluru

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About The Role Detailed About The Role : 5+ years hands-on experience on HPE 3Par Storage Boxes (StoreServ 8400). 4+ years hands-On experience on NetApp Ontap 8 and greater version. Good understanding on SAN fabric protocols; SAN routing; Zone configuration. Good understanding on NAS and IBM switches. Good understanding on storage performance analysis and troubleshooting storage capacity management and planning. Planning and coordinating Storage box upgrades. Engaging with vendor support and work on technical issues. Working on storage provisioning tasks beginning with end user requests; through the creation of volumes; mapping and ensuring storage availability. Primary Skill HP3PAR Secondary Skill NetApp

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2 - 7 years

1 - 5 Lacs

Jaipur

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for system configurations. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills: Experience with Backup and Recovery Systems. Strong understanding of storage area networks (SAN) architecture and design principles. Knowledge of backup and recovery systems and best practices. Experience in configuring and maintaining Dell EMC storage solutions. Ability to troubleshoot and resolve issues related to SAN infrastructure. Additional Information: The candidate should have a minimum of 2 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Jaipur office. A 15 years full time education is required.

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5 - 10 years

5 - 15 Lacs

Bengaluru

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Proficient in working with HPE storage arrays such as 3PAR, Primera, Alletra, and Nimble. Skilled in the installation and configuration of HPE storage arrays (3PAR/Primera/Alletra/Nimble). Ability to troubleshoot SAN fabric connectivity issues. Expertise in switch configuration, updates, and executing fabric designs, including tasks like structured cabling in data centers. Experience in troubleshooting host and storage issues. Knowledge of firmware updates for 3PAR/Primera/Alletra/Nimble arrays. Proficient in setting up local and remote replication. Hands-on experience with Brocade and Cisco fabric switches. Working knowledge with operating systems: Basic networking and OS knowledge on Windows, Linux and ESXi Managing VMware infrastructure (create, migrate and deletion.) VM Hardware Consolidation/ Support Assist Lab Support team to perform Hardware movement & Hardware Optimization. Update and track changes PAC/ Asset audit sheet. Preferred: Experience in infrastructure automation using Python Role & responsibilities Mail id share cv s tammali.nagarjuna@mphasis.con Perks and benefits

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4 - 9 years

7 - 11 Lacs

Mumbai

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? As a L2 resource of the Run team, he/she will : Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents Plan, prepare and execute Change technical tasks in the ITSM queues Respond to and resolve alerts from the monitoring management system Manage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links. Manage, maintain and operate data storage replication between Data Centers Provision and allocate storage to server assets and reclaim of storage for decommissioned volumes Perform zoning, mapping and masking of LUNs from arrays to server assets Plan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and Fabrics Perform storage performance analysis and troubleshoot storage-related performance/capacity issues with other teams (Platform, Database, etc) Perform basic to intermediate root cause analysis in Incident and Problem tasks Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc) Plan, prepare, execute and support Data Center maintenance activities Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc Respond to and own L1/L2 escalations Engage in taskforce resolution squad in priority incident management / crisis management cases Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc) Must Have SAN – HPE XP7/XP8/Hitachi (VSP 5000), Primera/3PAR Brocade SAN Fabric Storage Replication technologies Storage failover/failback in Disaster Recovery operations Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters Good To Have: NAS – Dell PowerScale (formerly ISILON) Basic working knowledge of High-Availability solution – Microsoft Cluster Service and Veritas InfoScale Scripting / automation experience Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

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5 - 8 years

1 - 5 Lacs

Kolkata

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Hitachi Data Systems (HDS) Minimum 5 year(s) of experience is required Educational Qualification : Graduate Title:Storage L3 SME Primary skill:Hitachi, 3PAR ,NetAppKey responsibilities: Minimum of 6 years of hands-on experience in designing, implementing, and supporting NetApp, Hitachi, and 3PAR storage solutions in enterprise environments. Expert-level knowledge of storage concepts, technologies, and protocols (NAS, SAN, FC, iSCSI, NFS, CIFS). Proficiency in storage virtualization, data replication, snapshot technologies, and disaster recovery solutions. Strong troubleshooting skills with the ability to analyze complex storage-related issues and identify root causes.Professional Attributes:We are seeking a highly skilled Senior Network Storage Engineer (Level 3) proficient in NetApp, Hitachi, and 3PAR technologies to join our dynamic team. The ideal candidate will possess extensive experience in designing, implementing, and supporting enterprise-level storage solutions. Qualifications Graduate

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3 - 8 years

5 - 10 Lacs

Ahmedabad

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on configured services running on various platforms within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services. Implement technology at the operating system-level. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain production and development systems. Collaborate with team members to resolve technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills:Experience with Backup and Recovery Systems. Strong understanding of storage area networks. Knowledge of data backup and recovery processes. Experience in designing storage solutions. Familiarity with Dell EMC storage products. Additional Information: The candidate should have a minimum of 3 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Ahmedabad office. A 15 years full-time education is required. Qualifications 15 years full time education

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1 - 6 years

5 - 10 Lacs

Bengaluru, Hyderabad

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What you'll be doing Primary Skills: CommVault and Netbackup Secondary Skills NetApp FAS, EMC VNX, IBM StoreWize, HP, 3PAR, Azure Storage Account; Azure Backup, Recovery Services Vault, Netbackup, Tivoli Storage Management, , Acronis, VEEAM, NetApp Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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6 - 11 years

15 - 25 Lacs

Bengaluru

Hybrid

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Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer’s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Technical knowledge on Object, File & Block storage with cloud data management solutions – Installing, Configuring & Troubleshooting of at least 2 of the storage skills Storage, SAN, Compute, Java. Adequate knowledge on HPE storage (Nimble, 3PAR, Primera, MSA) Firmware and management experience on above Storage & Servers Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE ] Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Troubleshooting performance related issues on HW and Operating system Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on SAN, Storage Operating Systems Knowledge – administration and support on Linux, VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well-developed troubleshooting, technical communication, and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. What you need to bring: Bachelor’s degree in Engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage administration support Should possess strong knowledge of Storage, SAN, Compute, Object/Block/File Storage technology and good understanding of Parallel & distributed file system. Additionally other domains such as networking/database Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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4 - 6 years

6 - 8 Lacs

Bengaluru

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About The Role : Storage & Backup Management: Configure, manage, and troubleshoot enterprise SAN, NAS, and Object Storage solutions. Perform data backup and recovery operations using enterprise backup solutions (e.g., Veritas NetBackup, Commvault, Veeam, IBM Spectrum Protect). Implement and monitor backup schedules, policies, and retention plans to ensure data protection and disaster recovery. Optimize storage utilization and performance through capacity planning and monitoring tools. Conduct firmware and software upgrades for storage and backup solutions. Cloud (AWS/Azure) Integration: Deploy and manage cloud-based storage solutions (Amazon S3, Azure Blob Storage, AWS EBS, Azure Files). Implement backup and disaster recovery strategies in cloud environments. Work with cloud-native backup services (AWS Backup, Azure Backup) for hybrid infrastructure. Assist in cloud migration projects related to storage and data management. Primary Skills Storage Administration:NetApp, Dell EMC, HPE 3PAR, IBM Storage, Pure Storage. Backup Solutions:Veritas NetBackup, Commvault, Veeam, IBM Spectrum Protect, Rubrik. Protocols:NFS, CIFS, iSCSI, FC, RAID, Object Storage. Scripting & Automation:PowerShell, Python, Bash (Preferred). Secondary Skills Cloud Storage:AWS S3, Azure Blob, AWS EBS, Azure Files. Cloud Backup:AWS Backup, Azure Backup, CloudEndure, Druva. Infrastructure as Code (IaC):Terraform, CloudFormation (Preferred).

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6 - 9 years

8 - 11 Lacs

Bengaluru

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About The Role : Key Responsibilities: Storage & Backup Management: Configure, manage, and troubleshoot enterprise SAN, NAS, and Object Storage solutions. Perform data backup and recovery operations using enterprise backup solutions (e.g., Veritas NetBackup, Commvault, Veeam, IBM Spectrum Protect). Implement and monitor backup schedules, policies, and retention plans to ensure data protection and disaster recovery. Optimize storage utilization and performance through capacity planning and monitoring tools. Conduct firmware and software upgrades for storage and backup solutions. Cloud (AWS/Azure) Integration: Deploy and manage cloud-based storage solutions (Amazon S3, Azure Blob Storage, AWS EBS, Azure Files). Implement backup and disaster recovery strategies in cloud environments. Work with cloud-native backup services (AWS Backup, Azure Backup) for hybrid infrastructure. Assist in cloud migration projects related to storage and data management. Primary Skills Storage Administration :NetApp, Dell EMC, HPE 3PAR, IBM Storage, Pure Storage. Backup Solutions :Veritas NetBackup, Commvault, Veeam, IBM Spectrum Protect, Rubrik. Protocols :NFS, CIFS, iSCSI, FC, RAID, Object Storage. Scripting & Automation :PowerShell, Python, Bash (Preferred). Secondary Skills Cloud Storage : AWS S3, Azure Blob, AWS EBS, Azure Files. Cloud Backup :AWS Backup, Azure Backup, CloudEndure, Druva. I nfrastructure as Code (IaC) : Terraform, CloudFormation (Preferred).

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6 - 9 years

8 - 11 Lacs

Bengaluru

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About The Role : Storage Engineer. The Lead-Backup and Storage will be responsible for defining the roadmap,implementation and operations of Backup and Storage. Will review current footprint and implementation and create a roadmap and plan for improvement and changes for on-premises and public cloud. Expertise in large scale architecture and deployment of enterprise backup and storage solutions across multiple data centers;sites; and public cloud. Experience with back up strategy in public cloud such as Azure and AWS. Experience working with managed service providers. Experience in designing storage technology and integrating various cloud storage options. Experience in capacity planning and perform analysis of current landscape of storage workloads and storage pools. 4 years of experience in architecting and implementing enterprise scale backup and storage solutions. Proven experience includes SAN-based block storage; object storage; and file storage. Good understanding of physical tape libraries and experience with security key managers Ability to work across the infrastructure team to create vision and roadmap for various infrastructure teams (VMware; Network; Linux; Windows; Unix; etc.) Ability to author and implement basic scripting and coding to automate technical needs such as to move files; backup; create configuration; or other tasks Good Understanding of Shell/Python and Ansible scripting. Primary Skills Storage Administration:NetApp, Dell EMC, HPE 3PAR, IBM Storage, Pure Storage. Backup Solutions:Veritas NetBackup, Commvault, Veeam, IBM Spectrum Protect, Rubrik. Protocols:NFS, CIFS, iSCSI, FC, RAID, Object Storage. Scripting & Automation:PowerShell, Python, Bash (Preferred). Secondary Skills Cloud Storage:AWS S3, Azure Blob, AWS EBS, Azure Files. Cloud Backup:AWS Backup, Azure Backup, CloudEndure, Druva. Infrastructure as Code (IaC):Terraform, CloudFormation (Preferred).

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6 - 11 years

0 - 3 Lacs

Chennai, Bengaluru, Hyderabad

Hybrid

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We are seeking an experienced Level 3 Storage Administrator to manage and optimize our storage infrastructure, including HP 3PAR storage systems, MDS switches, and Veeam backup solutions. This role requires advanced expertise in storage

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6 - 11 years

8 - 14 Lacs

Bengaluru

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About The Role : 1. Dell EMC ISILON, ECS, UNITY Storage administration 2. PMAX Administration 3. ViPR Administration 4. Hitachi NAS Admin 5. Cisco SAN switches administration 6. Knowledge on automation / scripting 7. ITIL process knowledge 8. Storage / SAN Migration 9. Performance Analysis / troubleshooting / fine tuning. Primary Skills Storage Administration:NetApp, Dell EMC, HPE 3PAR, IBM Storage, Pure Storage. Backup Solutions:Veritas NetBackup, Commvault, Veeam, IBM Spectrum Protect, Rubrik. Protocols:NFS, CIFS, iSCSI, FC, RAID, Object Storage. Scripting & Automation:PowerShell, Python, Bash (Preferred).

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6 - 10 years

8 - 12 Lacs

Mumbai

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Position Title Storage Administrator L2 BAND Location India Department Infrastructure Role Summary As a L2 resource of the Run team, he/she will : Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents Plan, prepare and execute Change technical tasks in the ITSM queues Respond to and resolve alerts from the monitoring management system Manage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links. Manage, maintain and operate data storage replication between Data Centers Provision and allocate storage to server assets and reclaim of storage for decommissioned volumes Perform zoning, mapping and masking of LUNs from arrays to server assets Plan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and Fabrics Perform storage performance analysis and troubleshoot storage-related performance/capacity issues with other teams (Platform, Database, etc) Perform basic to intermediate root cause analysis in Incident and Problem tasks Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc) Plan, prepare, execute and support Data Center maintenance activities Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc Respond to and own L1/L2 escalations Engage in taskforce resolution squad in priority incident management / crisis management cases Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc) Engage in Service Improvement review and actions plan Technical Expertise SAN- HPE XP7/XP8, Primera, 3PAR NAS- Dell PowerScale (formerly ISILON) Brocade SAN Fabric Storage Replication technologies Storage failover/failback in Disaster Recovery operations Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters Basic working knowledge of High-Availability solution- Microsoft Cluster Service and Veritas InfoScale Scripting / automation experience Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management) Shift / Oncall & Weekend Support Flexible to work on shifts / weekends / Oncall support as followed. Shift Timings in IST : Early Morning Shift- 4:30AM to 1:30PM Morning Shift- 6:30AM to 3:30PM Afternoon Shift- 11:30AM to 8:30PM Evening Shift- 2:30PM to 11:30PM Afternoon Shift 1- 12:30PM to 9:30PM ** Evening Shift 1- 3:30PM to 00:30AM ** ** Daylight saving ends period "“ end Oct to end Mar every year Saturday Shift - 11:30AM to 8:30PM *** *** Shift potentially added to cover Saturday planned activities. Staff will perform the standard work hours per week (Monday- Saturday). Shift arrangement and hours to be finalized. Oncall Support :To provide Oncall support services on rotational basis 11:30PM to 4:30AM on weekdays after end of the Evening Shift work (Apr to Oct) 00:30AM to 4:30AM on weekdays after end of the Evening Shift 1 work (Nov to Mar) Both Saturday and Sunday from Saturday 00:00AM to Monday 4:30AM Weekend Support :Mandatory to work on every 3rd Saturday of every month Public Holiday Support :Paris (Client) Holidays will be followed as public holidays Process & Tools ITSM tool- Service Now as Ticketing tool for INC/SR/Change/Problem tickets Basic knowledge on ITIL Process & Practices Educational Qualifications Bachelors degree or Masters degree in Information Technology or pertinent programs Key Competencies: Minimum 6 years of relevant hands-on work experiences Solution-focused with excellent problem solving and analytical skills Ability to work in a flexible and constantly changing environment Effective teamwork and collaboration Good oral and written communication skills in English

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1 - 5 years

1 - 4 Lacs

Ganganagar

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Nosegay Public School is looking for Music Teacher to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance

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1 - 6 years

1 - 3 Lacs

Cuddalore

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Jayapriya Vidyalaya Group of Institutions is looking for Music Teacher to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance

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6 - 10 years

3 - 8 Lacs

Faridabad

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SRS International School is looking for MUSIC TEACHER to join our dynamic team and embark on a rewarding career journey Teach students about music theory, history, composition, performance, and appreciation, using a variety of instructional techniques and materials Develop and implement lesson plans that align with the school's curriculum and cater to the needs and abilities of individual students Help students develop their technical skills on various musical instruments, such as the piano, guitar, drums, and violin, or in vocal performance Prepare students for concerts, recitals, and other performances, providing guidance on rehearsal techniques, stage presence, and musical interpretation Assess students' progress regularly and provide feedback on their strengths, weaknesses, and areas for improvement Maintain accurate records of student attendance, grades, and performance evaluations, and communicate with parents and guardians as needed Experience teaching music to students of all ages and skill levels, with a strong emphasis on performance

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8 - 13 years

14 - 24 Lacs

Bengaluru

Hybrid

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Role & responsibilities : Required Technical Skill Set: Storage and Backup Admin (3PAR, Alletra, Unity, PowerStore, Data Protector, Commvault, Veeam) Administration of PowerStore and Unity Storage devices. Administration of HP 3PAR ,Alletra and MSA storage devices. Administration of Brocade and Cisco SAN switches Perform Zoning for brocade and Cisco switches Perform activities related to Install, Configure and Managing SAN devices and Fiber switches Manage storage Allocations, De-Allocations, Share creation, Zoning and Hardware replacement Activities Review System Performance and Efficiency. Monitoring of Storage and Backup devises. Hands-on knowledge on ServiceNow ITSM tool, Incident ,Change and Problem Management Process Knowledge on Commvault, Veeam and Data Protector Architecture. Monitor the backups involving multiple backup tools Commvault/VEEAM/Data Protector. Strong Technical skills Commvault and Data Protector and able to drive the project tasks Hands on experience in upgrading the Commvault , Veeam and Data protector Versions. Strong knowledge on Storeonce and Tape libraries. Basic understanding of NAS storage. Basic understanding of Hyper-V, VMware. Interested candidates please send your profile directly to abinaya.ravichandran@mphasis.com

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support across all server and network areas. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform regular maintenance and updates on software products.- Troubleshoot and resolve hardware and software issues.- Configure services on various platforms.- Implement technology at the operating system-level.- Collaborate with vendors and brands for software solutions.- Provide L1 and L2 troubleshooting support.- Manage and maintain server and network areas. Professional & Technical Skills:- Must To Have Skills:Proficiency in Dell EMC SAN Architecture and Design.- Good To Have Skills:Experience with Backup and Recovery Systems.- Strong understanding of storage area networks (SAN).- Experience in designing and implementing Dell EMC SAN solutions.- Knowledge of backup and recovery systems.- Familiarity with server and network configurations.- Ability to troubleshoot hardware and software issues.- Proficient in operating system-level implementation. Additional Information:- The candidate should have a minimum of 5 years of experience in Dell EMC SAN Architecture and Design.- A 15 years full time education is required. Qualifications 15 years full time education

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