Storage L2

As a Storage L2 professional with over 5 years of experience, you will be responsible for the day-to-day administration of SAN and storage environments. Your key tasks will include collaborating with customers" storage support teams, participating in troubleshooting and problem-solving, supporting the design and operation of the storage infrastructure, and ensuring systems-level maintenance. Additionally, you will be tasked with tracking existing storage usage trends, capacity planning for future growth, maintaining storage documentation, procedures, and reporting. You will also provide Storage Area Network Configuration and Administration, as well as storage allocations to server infrastructure. Your role will involve managing infrastructure events such as Capacity Management, monitoring storage subsystem and SAN switch capacity, performing capacity analysis, and resolving problems through preliminary diagnosis and documentation. You will coordinate with Hitachi Global Support for incident resolution and investigate raised problems for root cause analysis. Furthermore, you will mentor and train junior administrators, oversee the design, installation, configuration, and de-provisioning of storage solutions, and manage performance for SAN and storage through capacity tuning and remediation recommendations. In terms of IT service continuity management, you will be responsible for providing disaster recovery solutions related to SAN and NAS storage, maintaining disaster recovery documentation, handling data movement and replication, and conducting Business Resumption Testing for storage. To excel in this role, you should have experience in Hitachi storages and Brocade switches infrastructure, exposure to operations and management activities on Hitachi Storage, Unified compute platforms, and various Host O/S. Strong verbal and written communication skills are essential, and a Hitachi Technical certification would be desirable. This is a full-time position based in Mumbai, and immediate joiners are preferred.,