Sr.Engineer - Network(Data)

0 years

0 Lacs

navi mumbai maharashtra india

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

escalation ip support vpn network analysis networking resolve service testing configuration reports documentation bgp mpls routing tcp ospf multicast ethernet cisco juniper management

Work Mode

On-site

Job Type

Full Time

Job Description

Duties and Responsibilities -


  • Act as Second Level escalation point and handle faults related to Global IP Network.
  • Support, proactively manage and monitor IP services such as IP Transit, Peering, VPN etc from Network Operational Centre
  • Perform analysis and diagnosis on complex networking problems, identify issues and resolve faults.
  • Liaise and task Field
  • Engineers to manage and clear both network and customer faults.
  • Liaise with Upstream Service providers, Peers and Internet Exchanges to ensure efficient operation of IP network.
  • Communicate with other Network Operation Center’s and escalate where necessary both internally and externally in order to meet SLAs
  • Activation of new services onto the network and ensure quality is maintained by testing and ensuring any network changes are recorded and logged onto Configuration databases.
  • Maintain MTTR, RFO and Service reports to the customers as per the KPI.
  • Follow Global work instructions to all laid down procedures and ensure service quality to customers.
  • Handle escalations and be a focal point to all IP service related queries.
  • Participate in Planned works as per schedule.
  • Maintain proper documentation, Case history in service tickets.
  • Additional responsibility to manage DCN setup.


Technical/Functional Skills


  • Technical competence in the following areas: BGP, MPLS, Routing, VPN and in particular:
  • TCP/IP Theory
  • Router Theory
  • VPN Theory
  • Internet Address Management
  • Internet Services
  • Advanced knowledge of BGP,IS-IS,OSPF, MPLS-VPN, MPLS,LDP,RSVP, VPLS, Multicast, DWDM, Metro Ethernet, Ethernet Switching.
  • Hands on practice in Cisco/Juniper, routers & switches
  • Principles of IP backbone- Peering, Upstream, Transits, MPLS and Global Ethernet
  • Juniper M320/T640/MX480/MX960
  • Knowledge of Network Management Systems.


:

  • Use of a trouble ticketing system and OSS systems

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