SRE III Cloud

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase in Corporate Technology within the Corporate and Investment Bank Portfolio Investment Management Risk, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job Responsibilities

• Act as the first point of contact for inquiries or issues regarding AWS, Databricks, and other cloud technologies.
• Liaise with technology teams to drive automation enhancements within the AWS environment and JPMC internal framework.
• Identify areas for cost optimization within the AWS framework.
• Focus on continuous service improvement by analyzing issue patterns and identifying efficiency improvements.
• Manage stakeholder communication during technology incidents, providing clear and concise updates.
• Document support processes and FAQs, working with the team to address knowledge gaps.
• Interact with SRE technology teams and build relationships within the technology and business user community.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience in an SRE/Cloud Support role, with strong programming skills in Python, Scala, and Spark, as well as expertise in AWS migration and implementation.
• Experience with DevOps CI/CD toolset (e.g., Git, Jenkins).
• Knowledge of AWS services like EC2, EKS, Lambda, S3, RDS, RedShift, SMS, SQS, ECS, Kinesis.
• Experience with relational SQL, Databricks, and NoSQL databases.
• Technical knowledge of Unix/Linux platforms.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills and rapid understanding of business processes and technology systems.

Preferred Qualifications, Capabilities, and Skills

• Business domain knowledge in Risk Management, Finance, or Compliance.
• Knowledge and experience in big data architecture (Hadoop stack).
• Hands-on experience in Snowflake, Databricks in data engineering or SRE role.
• Experience with stream-processing systems like Kinesis, Spark-Streaming.