SRE Head

Job Title:

Experience Level:

Role Type:

Role Overview:

The SRE Head is responsible for leading and scaling the Site Reliability Engineering (SRE) function across the organization. This role defines the reliability strategy, standards, and practices to ensure high availability, performance, and resilience of critical systems. The SRE Head partners with engineering, infrastructure, and operations teams to embed reliability, observability, and continuous improvement across all services.

Key Responsibilities:

• Lead and define the

  SRE strategy

  , operating model, and best practices across the organization.
• Establish and maintain

  SLIs, SLOs, and SLAs

  to measure and ensure service reliability and performance.
• Oversee

  incident management

  ,

  post-incident reviews

  , and

  root cause analysis

  for major outages.
• Drive

  resilience engineering

  ,

  disaster recovery

  , and

  chaos engineering

  initiatives.
• Collaborate with

  development, infrastructure, and operations teams

  to improve reliability and automation.
• Lead efforts to improve

  observability

  , including metrics, logging, and tracing frameworks.
• Foster a culture of

  proactive reliability

  ,

  continuous learning

  , and

  blameless postmortems

  .
• Mentor and guide

  SRE leads and engineers

  , building high-performing reliability teams.
• Track and communicate

  reliability trends

  , key metrics, and risk areas to leadership.
• Evaluate and adopt emerging tools and practices to enhance platform reliability and scalability.

Required Qualifications & Experience:

• 10+ years

  of experience in

  SRE, reliability engineering, or production operations

  in large-scale environments.
• Proven expertise in

  availability management

  ,

  incident response

  , and

  service continuity

  .
• Strong technical understanding of

  cloud platforms (GCP/AWS/Azure)

  ,

  Kubernetes

  ,

  CI/CD

  , and

  automation

  .
• Proficiency in

  observability tools

  (e.g., Prometheus, Grafana, Dynatrace, Datadog, ELK, OpenTelemetry).
• Experience implementing

  SLIs/SLOs

  ,

  error budgets

  , and

  capacity planning frameworks

  .
• Strong

  leadership

  ,

  strategic thinking

  , and

  cross-functional collaboration

  skills.
• Excellent

  communication

  ,

  mentoring

  , and

  culture-building

  abilities.

Desirable Skills:

• Experience in

  building and scaling SRE organizations

  or CoEs.
• Exposure to

  performance engineering

  ,

  cost optimization

  , and

  AIOps practices

  .
• Deep understanding of

  network reliability

  ,

  security resiliency

  , and

  compliance-driven uptime goals

  .
• Certification in

  reliability or cloud architecture

  (e.g., Google SRE, GCP Professional Architect).