. In this role, you will support internal engineering teams by resolving issues related to version control systems, repository management, access control, and CI/CD integration. The ideal candidate has 2 years of relevant experience and can troubleshoot Git-related problems, assist with automation, and improve tooling documentation.

Key Responsibilities

Provide day-to-day technical support for developers using
GitHub
and
Bitbucket
.
Resolve issues related to repository access, branch management, merge conflicts, and PR workflows.
Assist in managing and troubleshooting GitHub Actions, Bitbucket Pipelines, and other CI/CD tools.
Help onboard new developers with proper tooling setup, permissions, and repo access.
Support team members in resolving Git-related issues across multiple projects.
Maintain internal documentation for GitHub and Bitbucket usage guidelines and troubleshooting steps.
Identify recurring issues and work with DevOps or platform teams to automate or improve tooling.

Required Skills & Qualifications

2 years of relevant experience
in technical support, DevOps support, or engineering tooling.

Hands-on experience with both
GitHub
and
Bitbucket
(repositories, pull requests, access control).

Solid understanding of
Git workflows
, version control, and branching strategies.

Basic exposure to
CI/CD tools
(e.g., GitHub Actions, Bitbucket Pipelines, Jenkins, etc.).

Working knowledge of scripting (Bash, Shell, or Python) to assist in troubleshooting or simple automation.

Clear communication skills and a service-oriented approach to internal support.

Preferred Qualifications

Bachelor s degree
in Computer Science, Information Technology, or a related field (required).

Familiarity with Atlassian tools such as Jira and Confluence.

Exposure to cloud platforms (AWS, GCP) or infrastructure tooling (Terraform, Ansible) is a bonus.

Understanding of developer productivity tooling and DevOps practices.

Compensation Range

2.5 - 6 LPA
(based on skills, experience, and technical depth)

Performance based Annual bonuses

What We Offer

A fully remote, flexible working environment.

Opportunity to work closely with DevOps and product engineering teams.

Exposure to modern development and DevOps tooling.

Career growth into platform engineering, DevOps, or automation roles.

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