SRE Engineer

Job Description
SRE Engineer contributes to the strategic objectives of the System Operations Division by providing RingCentral application services and support. Employees in this position perform day-to-day tasks for running a hybrid cloud-based environment which consists of Linux/Windows based web-application services, Authentication/DNS/NTP infrastructure, Public Cloud infrastructure, etc. SRE Engineers also investigate problems with applications and research cloud-based RingCentral solutions. SRE Engineers will perform statistical analysis ofdata and participate in deployment procedures.

Responsibilities
Provide administration, update and support unique components of our platform based on Linux and Windows OS, oriented on Web-applications and RingCentral`s custom developed platform. Participate in projects intended to improve infrastructure, integration of new systems and software Perform pre-production tests in LAB and Staging environments Deploy, configure, and maintain RingCentral application services Monitor, Plan and Execute software capacity expansions Respond to alerts and escalations from monitoring systems Solves any problems that arise in services

Qualifications & Skills
Bachelor s Degree in Computer Science, Information Technology or similar with 6+ years of experience at the position of SRE, Systems Operations engineer or System administrator. Considerable experience with Linux systems administration Prior experience working in high performing and critical infrastructures. Remote administration of servers, network devices. Support Applications in k8s environments in EKS, GKE or on-prem. Networking: Load Balancers, Routers, Firewalls, VLAN, TCP/IP, VoIP, DNS, HTTP/S, NTP Scripting skills: Bash/Shell, Python, Batch scripts, PowerShell Good to have knowledge of infrastructure as Code- Terraform or Ansible. GitOps, ArgoCD etc Experience in Incident, problem and change management. Experience in version control tools like GIT etc. Kubernetes working knowledge. Experience working with Public Clouds like AWS (Amazon), GCP (Google) Rotated 24-hour daily on-call systems support Track record of delivering successful solutions and collaborating with others Good communication skills Good team player

Preferred Skills:
HTTP applications based on Nginx, Java. ITIL - Incident, problem and change management Monitoring of Distributed Systems Knowledge of CI/CD.