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Fulcrum Worldwide
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Sr System Reliability Engineer (Application Support)

Sr System Reliability Engineer (Application Support)

Fulcrum Worldwide

0 years

0 Lacs

Pune, Maharashtra

Posted:1 month ago| Platform: Indeed logo

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Skills Required

reliability support agile technology healthcare strategies monitoring optimization deployment code design stack development consulting planning pipeline software devops automation latency scripting itil splunk jenkins yaml git payments switching ansible

Work Mode

On-site

Job Description

Who are we:
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role:

Plan, manage, and oversee all aspects of a Production Environment
Define strategies for Application Performance Monitoring, Optimization in Prod environment
Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
Work with a global team spread across tech hubs in multiple geographies and time zones.
Ability to share knowledge and explain processes and procedures to others.
Able to perform on-call duties on a rotational basis.
Occasional off hours work required.

Requirements

Skills –

Must Have:

Linux
Shell Scripting - Basic
ITIL / ITSM
SQL
Application Troubleshooting
Any Monitoring tool (Preferred Splunk/Dynatrace)
Jenkins - CI/CD - Basic
Groovy Scripting/Yaml - Basic
Git basic/bit bucket – Basic

Good To Have:

Payments Flows, Switching, Settlements, Authorisation flows.
Even Framework architecture
Ansible/Chef

Job Opening ID

RRF_5458

Job Type

Permanent

Industry

IT Services

Date Opened

01/07/2025

City

Pune

Province

Maharashtra

Country

India

Postal Code

411057

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