Sr. Salesforce Performance Quality Analyst Roles and Responsibilities: • Provide accurate high-level effort estimates on assigned QA tasks, demonstrating autonomy and accountability in task execution. • Independently handle QA items, demonstrating a deep understanding of Salesforce org/system infrastructure to troubleshoot issues and engage relevant engineering teams. • Offer in-depth troubleshooting skills to resolve errors and performance issues, leveraging exploratory testing methodologies effectively. • Write detailed test cases, execute them, and creatively identify bugs in newly added application features. • Perform regression testing, delivering comprehensive bug reports and test results with reproducible steps and screenshots. • Interpret project documents, customer demands, and product objectives to craft and execute effective test cases. • Investigate customer-reported problems, manage bug reports, and capture appropriate logs in Salesforce for diagnosis. • Collaborate with deployment and Salesforce teams on system-level issues, communication, analysis, testing, and implementation activities. • Stay updated on product developments and contribute to the enhancement of QA processes and procedures. • Adhere to pre-defined processes, instructions, and policies during daily task execution. • Work closely with development teams to ensure adherence to QA best practices. • Gather and understand performance testing requirements and strategize the testing approach. • Conduct R&D or POCs, create and customize load generation scripts using tools like JMeter and LoadRunner. • Set up monitoring, capture performance results, and generate performance reports. • Interact effectively with all stakeholders to communicate test progress, issues, and findings. • Plan all tasks and dependencies for performance testing activities. Skills Required: • 4+ years of total QA experience, including: o 2+ years of Salesforce QA (Manual or Automation) experience. o 2+ years of Performance Testing experience with JMeter or BlazeMeter. • Experience with Web Services testing using Postman or ReadyAPI. • Strong proficiency in UI, regression, performance, usability, and ad-hoc testing. • Solid understanding of Chrome Developer Tools for debugging. • Familiarity with Agile development and QA lifecycle. • Coding/scripting skills in Java, JavaScript, Groovy, Python, or Shell scripting. • Strong communication and analytical skills. • Ability to independently plan and execute QA strategies. Good to Have: • Salesforce Administrator or ISTQB Certification. • Knowledge of additional performance testing tools. • Experience with test automation tools. Show more Show less