We are looking for a
strong, hands-on Senior Salesforce Administrator
with deep implementation experience across Core CRM, CPQ, Billing, FinancialForce
, and integrations such as LinkedIn Sales Navigator
. This role requires an expert who can drive configuration, streamline Lead-to-Cash processes, support forecasting and pipeline accuracy, improve system reliability, and operate with speed, ownership, and urgency in a fast-paced environment.
Key Responsibilities:
- Configure, administer, and optimize Salesforce Sales Cloud, CPQ, Billing, and FinancialForce to support scalable Lead-to-Cash processes.
- Lead end-to-end implementations including requirements gathering, solution design, configuration, testing, and production rollout.
- Build and maintain Salesforce objects, fields, flows, validations, approvals, page layouts, Lightning pages, and automations using Flow Builder.
- Configure CPQ components such as bundles, price books, product rules, discounting logic, quote templates, and approval workflows.
- Manage Billing workflows for subscriptions, invoicing, renewals, amendments, revenue schedules, tax integrations, and credit memos.
- Administer FinancialForce PSA/ERP including project setup, resource management, timecards, billing milestones, and financial workflows.
- Support Sales leaders with
forecasting
, pipeline visibility, deal inspection tools, and accurate revenue reporting. - Build Sales performance dashboards (pipeline, bookings, renewals, quota attainment, rep performance, forecasting accuracy).
- Integrate and manage
LinkedIn Sales Navigator
including user sync, lead/account mapping, Smart Links, InMail workflows, and data hygiene. - Maintain integrations with systems such as ZoomInfo, Outreach, Marketo, Google Ads, and other GTM tools.
- Partner with Sales Ops, RevOps, Finance, and Customer Success to streamline territory models, lead routing, account assignments, and opportunity workflows.
- Troubleshoot issues across Salesforce, CPQ, Billing, and FinancialForce and deliver quick resolutions with minimal business disruption.
- Maintain security models including roles, profiles, permission sets, sharing rules, and field-level security.
- Ensure high-quality documentation, metadata inventory, data definitions, and governance standards.
Required Skills & Qualifications:
- 4-7 years of hands-on Salesforce Administration or Salesforce Consulting experience.
- Strong implementation background in
Core CRM, CPQ, Billing, and FinancialForce PSA/ERP
. - Expert in declarative configuration: Flows, Validation Rules, Formula Fields, record-triggered processes, and Lightning UI.
- Deep understanding of
Lead-to-Cash, Quote-to-Cash, Subscription Billing
, and Revenue/Finance workflows. - Hands-on experience with
LinkedIn Sales Navigator integration
, configuration, and GTM workflows. - Strong experience supporting
Sales forecasting
, pipeline management, quota attainment tracking, and Sales dashboards. - Ability to interpret business requirements and design scalable, secure, and efficient Salesforce solutions.
- Strong analytical skills with attention to data quality, process governance, and reporting accuracy.
- Ability to work in a
fast-paced environment
, handle multiple priorities, and drive tasks with speed, ownership, and urgency.
Preferred Qualifications
-
Education:
Bachelor s degree in a field such as Computer Science, Information Systems, Business Administration, or a closely related discipline is preferred. - Salesforce Certifications
-
Administrator (ADM 201)
-
Advanced Administrator
-
Sales Cloud Consultant
-
CPQ Specialist
-
Billing Specialist
-
Platform App Builder
- Understanding of SaaS, ARR, MRR, ACV, churn, and renewal processes.
- Basic understanding of SOQL, APIs, and DevOps tools (Gearset, Copado, Git).
Soft Skills:
- Strong ownership mentality with the ability to
drive results quickly and independently
. - Excellent communication skills and ability to work with non-technical business users.
- High attention to detail and strong process discipline.
- Ability to thrive in a dynamic, growing, and fast-changing environment.
- Proactive problem solver with a customer-focused mindset.
