Sr Project Administrator

• Work on Project Set Up & Maintenance as instructed by field
• Maintain an accurate Plan ‐ 0 cost plan for each assigned project based on the PM’s monthly forecasted cost at complete
• Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
• Check for missing time sheets and trailing costs (GES Onsite & Remote)
• Input Project closeout requirements
• Assisting in resolution of invoice disputes and blocked invoices
• Process EAC adjustments, change orders copy overs, contingency requests & Extra workorder as per requirement
• Apply TECO on projects for close-out
• Co ‐ ordinate work from multiple PM's
• Provide proactive communications
• Maintain workload time management “Planning & Scheduling” to meet PM requirements
• Create a Service FX/SMS Warranty by Service Request for labor
• Assist in obtaining month end revenue targets (vendor invoices not processed)
• Develops and maintains positive customer relations
• Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner
  

Responsibilities

• Work on Project Set Up & Maintenance as instructed by field
• Maintain an accurate Plan ‐ 0 cost plan for each assigned project based on the PM’s monthly forecasted cost at complete
• Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
• Check for missing time sheets and trailing costs (GES Onsite & Remote)
• Input Project closeout requirements
• Assisting in resolution of invoice disputes and blocked invoices
• Process EAC adjustments, change orders copy overs, contingency requests & Extra workorder as per requirement
• Apply TECO on projects for close-out
• Co ‐ ordinate work from multiple PM's
• Provide proactive communications
• Maintain workload time management “Planning & Scheduling” to meet PM requirements
• Create a Service FX/SMS Warranty by Service Request for labor
• Assist in obtaining month end revenue targets (vendor invoices not processed)
• Develops and maintains positive customer relations
• Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner
  

Qualifications

• Only Bachelor’s Degree in any stream (Not technically qualified- BE, MCA, any PHD)
• Customer service background – results driven
• Minimum 3 years’ experience & Maximum 5 years
• Preferably in SAP & Field Citrix/SMS, NEX
• Hands on experience on Microsoft Office (Excel, PowerPoint, Word)
• Should be an active team player
• Should have good knowledge in any ERP systems (SAP & Field Citrix – will be added advantage)
• High Orientation towards Customer Service culture
• Strong written and verbal communication in English/French
• Proactive thinker and ability to forward plan
• Target driven and enjoys working in a competitive environment
• Is a team player that is able to share best practices and develop new standards
• Ability to follow business processes and tasks
  

About Us