Sr. Manager Operations Excellence

Sr. Manager Operations Excellence

Roles & Responsibilities

Operational Efficiency

• Analyze existing operational processes comprehensively and identify areas for improvement to enhance efficiency, reduce costs, and improve quality.
• Develop and implement robust

  Standard Operating Procedures (SOPs)

  to ensure consistency and scalability across all operations.
• Champion

  Lean, Six Sigma

  , or similar methodologies to foster a strong culture of continuous improvement throughout the organization.

Facility Setup and Expansion

• Lead the planning and execution of

  new facility setup projects

  , ensuring timely completion and strict adherence to budget.
• Collaborate effectively with cross-functional teams to design optimal operational workflows and layouts for maximum efficiency across both owned and 3rd party service centers.
• Oversee

  capacity expansion projects

  to meet evolving business demands and dynamic customer requirements.

Technology Implementation and Automation

• Evaluate, select, and implement advanced

  technology solutions

  to streamline operations, including ERP systems, automation tools, and sophisticated data analytics platforms.
• Drive the adoption of

  Industry 4.0 practices

  , such as IoT (Internet of Things), predictive maintenance, and AI-driven insights, to future-proof operations.
• Work closely with IT/Product teams and external vendors to ensure smooth integration of new technologies into existing workflows.

Process Improvement

• Identify inefficiencies or bottlenecks specifically in the

  order management process

  and recommend targeted improvements.
• Collaborate with cross-functional teams to implement process enhancements for demonstrably better operational efficiency.

Long-Term Capacity Planning and Stability

• Develop and execute a comprehensive

  5-year operational roadmap

  that is meticulously aligned with the organization's strategic goals.
• Conduct in-depth

  capacity planning analyses

  to ensure the business can effectively meet future demand.
• Identify and implement automation opportunities to significantly reduce manual processes and increase throughput.

Stakeholder Engagement and Change Management

• Collaborate extensively with leadership, operations, and engineering teams to align improvement initiatives with overarching organizational goals.
• Drive robust

  change management efforts

  to ensure smooth transitions during significant process changes or technology implementation.
• Communicate project progress and results clearly to all stakeholders through regular updates and comprehensive reports.

Who Can Apply

• Experience

  : Minimum

  5-7 years of proven experience in operational excellence, process improvement

  , or preferably in a B2C/B2B Operations environment.

• Industry Inclination

  : Strong inclination to learn about the

  B2B online space and flat steel products

  , including their application in various industries and consumption segments.

• Technical Skills

  : Advanced skills in

  MS Excel and other reporting tools

  .

• Project Leadership

  : Proven track record in leading large-scale projects, such as facility setups or technology rollouts.

• Communication

  : Strong communication and interpersonal skills to facilitate effective team collaboration.

• Education

  : Minimum Bachelor's degree in Production or Mechanical Engineering, or a related field is preferred. A Master's degree in logistics or operations management is a significant plus.

Key Skills

• Process Excellence

• Process Improvement

• Dispatch & Logistics Management

• Inventory Management

• Continuous Improvement Methodologies (Lean, Six Sigma)

• Technology Implementation

• Capacity Planning

• Change Management