Job
Description
The Sr. Manager FS - IN PB serves as a pivotal leadership position within Amazon Indias Operations compliance organization, spearheading food safety and quality initiatives for the Consumable Private Brand (CPB) portfolio. This role drives strategic compliance decisions that directly impact business growth, customer trust, and regulatory adherence across a complex network of manufacturing facilities, some managed through strategic sellers. The role will oversee end to end process from pre-launch (e.g., supplier/ vendor development, supplier/ vendor onboarding audits, technical product specification finalization, artwork clearance, licensing management, transit/ drop tests, etc.) to post launch (e.g., monitoring process and end product specifications and compliance, shelf life monitoring, customer/ regulatory contact management, recall, etc.). With oversight of a strong gross margin sales portfolio comprising diverse food products across multiple categories, this position demands a unique blend of technical expertise, strategic thinking, and influential leadership to navigate evolving regulatory landscapes while maintaining Amazons high standards for product quality and safety. The role serves as the primary authority for food safety compliance, interfacing regularly with senior leadership while building robust quality management systems that protect both customer experience and business interests. In next 1-2 years, the role will be responsible for creating/ setting up scalable and robust compliance and quality improvement mechanisms and solutions which support Amazon s consumables private brands complaint expansion and delightful customer experience. The role will create strategic and tactical planning for the India Private Brands Charter and will effectively write business review documents, collaborating and influencing Private Brands, Product, Technology, Legal, Supply Chain partners. Your success will be measured not just in compliance metrics, but in your ability to build sustainable systems that support Amazons continued growth while maintaining our commitment to product quality and safety. This role will report to the Head of Food Safety - India. You will lead Amazon Indias Private Brand food safety initiatives. You will develop/ execute or exercise oversight on food safety management strategies that protect customers and business interests. This includes food safety/ legal/ statutory policy definition, update, efficacy check oversights for ensuring food safety across suppliers/ vendors, processing and packaging. You will ensure Amazons food safety programs meet current and future regulatory requirements. You will manage quality improvement and compliance adherence programs for the consumables Private Brands business across 50+ vendors/ suppliers. Key focus areas include: leveraging customer feedback and regulatory contacts to identify actionable insights to improve product Quality. You will oversee supplier onboarding (identification and creation as well), licensing requirements, product trials/ launch, process specification/ product technical specifications finalization, artwork clearance and subsequent labelling compliance, specification testing programs, internal audits (PRPs/ standards as applicable basis category), sensory testing and shelf life management, process specification inspection, product quality inspection, product clearance, post-dispatch management- recalls, withdrawals, customer and regulatory contacts, internal (regional/ supplier or vendor wise)/ external (market) benchmarking. Your role ensures quality systems scale with business growth. Your responsibility includes identifying applicable standards (ISO/ GFSI/ FSSAI Schedule IV), conducting on-site second party audits, providing direct/ indirect guidance to category/ business and suppliers/ vendors, and driving improvements in manufacturing practices. You will standardize quality requirements and lead supplier/ vendor assurance programs. You will stay updated on dynamic and evolving regulatory landscape in India to proactively interpret, communicate, and establish/ modify policies in close collaboration with legal, categories/ business. This includes managing requirements across all product categories, including new segments like pet food, nutraceutical. You will build frameworks to identify and address risks, ensuring product safety and regulatory compliance for Amazons consumable private brands. You will connect quality and compliance requirements with business objectives, working with stakeholders across functions - Business/ Category, Legal, Product, and Technology. This includes regular engagement with senior leadership on quality and regulatory matters. You will guide decisions affecting operations and strategy, requiring both technical expertise and strong communication skills, owning/ leveraging strategic and tactical plan document writing. You will support business expansion while maintaining quality and compliance adherence standards. This includes supporting selection expansion requirements requiring onboarding both new sellers/ suppliers/ vendors and new products - SKUs/ Food Category. You will implement quality monitoring and control solutions, including automated systems for data collection and analysis. This includes developing quality metrics, creating reporting systems, and analyzing customer/ regulatory feedback, using data to identify trends and guide quality initiatives. Your focus will be on developing efficient, scalable quality management processes that efficiently adapt to or scale with business growth.
