Sr. HR Generalist

The Sr HR Generalist plays a pivotal role in fostering a positive and productive work environment by designing, implementing, and managing employee welfare programs. This role ensures that employees physical, emotional, and social well-being are prioritized, contributing to higher engagement, retention, and overall organizational success.

Key Responsibilities

In this role you will:

• Emergency Action Plan: Design and maintain protocols for immediate response to employee health emergencies within the workplace, including medical incidents, psychological distress, and crisis situations. Ensure timely coordination with on-site responders, healthcare professionals, and support services to facilitate rapid intervention, safe transport, and post-incident care. Promote awareness and training among staff to recognize early warning signs and activate appropriate response channels
• Wellness Program Development: Design and execute holistic wellness initiatives including mental health support, fitness programs, and preventive healthcare
• Employee Engagement: Organize events, workshops, and campaigns that promote team bonding, motivation, and a sense of belonging
• Policy Implementation: Ensure compliance with labor laws and internal welfare policies, including maternity/paternity benefits, leave policies, and workplace safety
• Vendor Management: Liaise with external partners such as counselors, fitness trainers, and insurance providers to deliver welfare services
• CSR & Volunteering: Coordinate employee involvement in corporate social responsibility (CSR) initiatives and community outreach programs
• Feedback & Reporting: Conduct regular surveys to assess employee satisfaction and welfare needs; prepare reports for senior management with actionable insights
• Grievance Redressal: Act as a confidential and approachable point of contact for employee concerns, ensuring timely resolution and escalation when necessary
  

We are looking for someone who has:

Requirement

Details

EducationBachelor's/Master's in HR, Psychology, Social Work, or related field

Experience

5+ years in HR or welfare roles, preferably in ITeS or BPO environments

Skills

Empathy, communication, conflict resolution, program management, data analysisTools