Sr. Engineer - IT

Job Description: Senior Executive/Senior System Administrator - IT

Overview:

We are seeking an experienced and highly skilled Senior Executive to oversee and enhance the organization's IT Infrastructure posture and align IT systems and business applications inline of business requirements. The ideal candidate will have a deep understanding of IT infrastructure, applications, ERP, along with significant experience in managing and improving IT systems and services.

Key Responsibilities:

• IT Infrastructure: Implement and maintain a comprehensive IT systems & security strategy aligned with organizational goals.
• Incident Management: Develop and manage incident management system.
• Service Desk Support: Manage IT support team and ensure day to day issue resolve with in SLA.
• Systems & Security Awareness: Conduct training and awareness session for Information and security system; Educate employees at all levels.
• Vendor Management: Evaluate and manage third-party vendors.
• Continuous Improvement: Stay up to date with the latest trends, technology and incorporate improvements into the organization’s IT Systems.
• Technical support to resolve ERP technical issues and coordinate with service provider for resolve functional issue.
• Monitor system health and troubleshoot issues proactively
• Set up and configure hardware, software, and operating systems.
• Analyze system performance and recommend improvements.
• Manage timelines, resources, and budgets for system-related initiatives.
• Create and enforce IT policies, procedures, and documentation standards.

Required Qualifications:

• Minimum of 7-10 years of experience in IT Infrastructure management, with a focus on IT infrastructure, applications management, ERP Support and other enterprise systems.
• Diploma IT/Computer, BE IT, B. Tech IT, BCA
• Hands-on experience with IT systems and Security systems deployment including firewalls, EDR/XDR, Patching, RCA, mitigation and response.
• Technically implement and rollout IT policies and SOP
• Maintain IT infrastructure Uptime 95% above

Technical Skills

• Windows Server: AD, DHCP, DFS, SSO, GPO, WSUS Hardening management and hands-on knowledge to implement and deployment.
• O365, EDR, XDR, NextGen Firewall, Backup solutions, VMware, HCI.
• Good knowledge and hands-on on IT infrastructure deployment.
• Enable IT and configure all systems through following best practices.

Desirable Experience:

• Experience working in the Manufacturing industry is highly desirable.
• Understand manufacturing requirements and convert into solution to enhance business support systems services.
• Keep enabled business continuity plan and improve posture and sustainability of business operation through BCP program.

Personal Attributes:

• Ability to IT support team.
• Proactive, with the ability to Deliver IT Systems; requirements convert into solutions.
• Excellent interpersonal skills and the ability to communicate complex IT Systems concepts to non-technical stakeholders.

Job Types: Full-time, Permanent

Pay: ₹41,000.00 - ₹66,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person