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Capgemini
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Sr. Engagement Manager

Sr. Engagement Manager

Capgemini

12 - 20 years

15 - 20 Lacs

noida

Posted:6 hours ago| Platform:

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Skills Required

project management power bi sql tableau agile risk management rpa presentation skills sharepoint swot analysis artificial intelligence sales change management gen conflict management story writing stakeholder management project planning jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Primary Responsibilities

Team Handling

Handle a team of 100 200-member team, including SMEs, leads and managers

Effectively monitor the team"s performance

Mentor team and middle management in complex and business situations

Should be to strategically plan team structures for better business outcomes

Track team"s performance through intelligent reporting

Resolve teams issues in a timely manner and motivate team to deliver in a highly complex and dynamic environment

Should be able to convey leadership messaging

Growth centric approach and continue to do account mining

Should be in position to manage P&L for the manage account

Able to work in complex environments and should be able to multitask

Prepare executive dashboards for monthly and client reporting

Be able to prepare and run presentations in boardroom, Executive presence

Track and report Risk and Compliance matters promptly

Excellent leadership, facilitation and conflict resolution

Excellent in logical and reasoning skills, ability to analyse the requirements

Be innovative, open minded and progressive in thinking

Can coordinate and do follow ups with stakeholders and the executive level

Excellent communication skills, both written and verbal

Provide extended support to our Sales and Solutions teams in new business deals

Respond to RFP/RFIs

Should be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and Outlook

Understands the business use of automations methodologies like RPA/AI/Gen AI

Required Skills

12 - 20 years experience in the P&C Auto US insurance industry

Should have managed and have good knowledge of the P&C Insurance incl. Auto value chain and its sub processes including and not limited to

Triaging Process, Underwriting Support and Policy quote generation, Policy Amendments, Claims Processing, Compliance, Data Analysis and Reporting

Process Improvement Identified opportunities for process enhancements within policy administration workflows, implementing innovative solutions to improve efficiency and accuracy leveraging new technologies

Ability to multitask and handle multiple work types

Ability to adapt quickly in a fast-paced, ever-changing environment

Experience working with customers digitally

Good understanding of business finance

Excellent time management skills

Superior and demonstrated ability to communicate clearly, professionally, and effectively in writing

Ability to apply initiative and judgment to define and perform complex tasks and see the bigger picture

Excellent team player; proven ability to apply innovative ideas and critical thinking

Skills (competencies)
Abstract ThinkingActive ListeningAgile (Software Development Framework)Analytical ThinkingBacklog GroomingBusiness Architecture ModelingBusiness Process Modeling (e.g. BPMN)Change ManagementCoachingCollaborationCommercial AcumenConceptual Data ModelingConflict ManagementConfluenceCritical ThinkingCxO ConversationsData AnalysisData Requirements ManagementDecision-MakingEmotional IntelligenceEnterprise Architecture ModellingFacilitationFunctional IT Architecture ModellingGiving FeedbackGoogle Cloud Platform (GCP) (Cloud Platform)InfluencingInnovationJiraMediationMentoringMicrosoft OfficeMotivationNegotiationNetworkingPower BIPresentation skillsPrioritizationProblem SolvingProject GovernanceProject ManagementProject PlanningQlikRelationship-BuildingRequirements GatheringRisk ManagementScope ManagementSQLStakeholder ManagementStory MappingStorytellingStrategic ManagementStrategic tThinkingSWOT AnalysisSystems Requirement Analysis (or Management)TableauTrusted AdvisorUI-Design / WireframingUMLUser JourneyUser ResearchVerbal CommunicationWritten Communication

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Sr. Engagement Manager