Sr. Customer Success Manager

**Job Description:** As a Customer Success Manager at Nuacem AI, your role is to work with key enterprise accounts to ensure they derive maximum value from the conversational interface platform. Your responsibilities include managing accounts, building trust, fostering relationships, and driving engagement, retention, and success. You will lead client onboarding for chatbot deployment, conduct regular meetings to showcase value, prepare QBR activities, share best practices, and explore new use cases with customers. **Key Responsibilities:** - Manage key enterprise accounts, build trust, and foster relationships - Lead client onboarding for chatbot deployment - Conduct regular calls and meetings to showcase value and success metrics - Share best practices and customer stories to strengthen deployment - Explore new use cases with customers to deepen platform usage **Qualifications Required:** - 4-6 years of experience managing relationships with large enterprises - Strong background in stakeholder management and customer satisfaction - Exceptional analytical skills for data analysis and presentations - Experience in engagement management and delivering projects on time - Expert communicator with technical integration skills - Knowledge of SQL is a plus - BE/B.Tech/BS Degree; MBA is a bonus (Note: No additional details about the company were mentioned in the provided job description),