Sr. Consultant /Lead Consultant

Job Responsibilities



·      Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met

·      Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required

·      Manage smaller Salesforce implementation projects or subsets of larger projects

·      Apply a general understanding of business operations

·      Assist with setting Salesforce implementation standards

·      Respond to a variety of broad questions and concerns from customer management regarding project requirements, document needs, technical standards, and conditions

·      Communicate the status of requests and determine the feasibility of projects, documents findings and actions

·      Deliver results working with delivery partners, customer teams, and AppExchange vendors

·      Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters

·      Work under general direction and independently determine and develop an approach to solutions

Required Skills

·      Lightning Components, Events, Component Bundles and Lightning Web Components

·      Must have worked on both Salesforce Configuration and Customizations

·      Hands on experience on Writing Triggers, VF pages, Test class batch class

·      Must have worked on Integrations (REST/SOAP)

·      Worked on Workflows, Process builder, Approval process and flows

·      Work on the Deployments (Changesets/ANT)

·      Demonstrated ability to independently analyze and design complex solutions within a tight deadline

·      Good leadership skills

·      Strong customer services skills focusing on customer success

·      Strong organizational and planning skills

Certification

·      Platform Developer 1

Educational Qualifications

·      Graduation (B.E/B.Tech – CSE, ECE, IT)