Sr. Client Servicing Executive

Job Title: Client Servicing Executive

Location: Dumas Road, Vesu, Surat

Job Type: Full-Time

Salary: ₹25,000 – ₹35,000 per month

Experience: 2–3 years (Preferred in weddings, luxury events, or hospitality)

Education: Bachelor’s/Master’s in Event Management, Hospitality, Business Administration, or a related field

Key Responsibilities:

• Attend leads from various venues and take detailed client briefings.
• Initiate and schedule the first meeting with potential clients.
• Present company profile and portfolio; understand and evaluate client requirements.
• Brainstorm and research event themes and trends tailored to the client’s needs.
• Prepare customized presentations and proposals.
• Coordinate with internal quotation team and HOD to create client budgets and quotes.
• Finalize budget, theme, and requirements with client; ensure clarity and mutual agreement.
• Source artists/vendors when required and share quotations.
• Delegate project details to the operations/project head with clear communication.
• Maintain long-term client relationships and ensure repeat business.
• Assist in event planning while monitoring budget and quality standards.
• Ensure events are executed in line with client vision.
• Maintain communication with internal and external stakeholders.
• Adhere strictly to the company’s SOPs and reporting processes.
• Report directly to top management and assist in special assignments as required.

Skills & Qualifications:

• Graduation or MBA in Management (Preferred)
• Minimum 2 years of relevant experience in client servicing or event management
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Problem-solving and negotiation abilities
• High attention to detail with a creative mindset
• Knowledge of current market trends in event themes, décor, and client preferences
• Strong customer service orientation
• Technical knowledge related to events is an added advantage

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person