Job
Description
Senior Business Analyst Bangalore, Karnataka, India We seek a highly skilled Senior Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred What you ll be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories Conduct business process analysis and identify opportunities for improvement Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions Design, develop and execute test scenarios to validate data models and data flows Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance Perform data quality checks and identify data inconsistencies or anomalies Manage and train a growing team of Business Analysts Consult with projects in relation to recommended Claims practices and raise risks if needed Assist with daily issue related tickets where business needs additional support or design confirmations Participate and contribute to Request for Information (RFIs) and Request for Proposal (RFPs) Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency You will report to the Application Manager What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Experience with the end-to-end insurance value chain process (especially the claims process flow) Ability to query (basic or advanced) will be an additional advantage CBAP, INS (or other BA or Insurance certifications) will be preferred Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions Able to test canonical data models Desired Skills and Abilities: Significant experience in supporting all phases of the software development life cycle Abilities to multi-task, prioritize and being a self-driven team player are required for this role Working with tools like JIRA, Confluence Basic or advanced querying capabilities will be preferred Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability
