Sr. Business Analyst

As a Senior Business Analyst at La FreightLift, your role will entail the following responsibilities: - Conduct system functional studies, provide IT-production functional support, and design and build new functional design templates/screens/wireframes and functionalities on supported systems within the team. - Identify and analyze organizational information problems and needs, create project and process specifications, and design and develop outputs to address these requirements. - Lead process improvements and complex projects by identifying business and system requirements, creating specifications for new/enhanced systems, and driving quantifiable results through effective interaction with the business unit. - Resolve a variety of complex system and system-related problems for the business unit, collaborating with technology peers, and design, develop, or implement systems as needed. - Gather business information and integrate it into project plans under the guidance of the project lead. - Provide timely updates, accurate documents, and clear communication to the project lead throughout the change lifecycle. - Conduct requirement gathering and develop business requirement specifications. - Liaise between the business and technical teams to ensure seamless communication and understanding. - Address clients" issues, meet customers" needs, and provide support to the technical team in developing and implementing solutions. Qualifications required for this role include: - Domain expertise in Freight Forwarding & Airport/ocean Cargo domains with at least 3 years of experience in a reporting function, showcasing excellent problem-solving and strong analytical abilities. - Strong communication skills (both written and oral), interpersonal skills, and robust decision-making abilities. - Ability to collaborate effectively with peers, staff, and business partners. - Sound knowledge of Logistics, Freight forwarding, Air cargo, and ocean cargo domains. - Proficiency in MS Office applications. - Ability to deliver product demonstrations to the business team using domain terminologies. Join La FreightLift as a Senior Business Analyst and be part of a culture that values integrity, attitude, organization, entrepreneurial thinking, customer satisfaction, and global partnerships. Together, we can achieve great things and create a better tomorrow in the global trade industry. Let's embrace innovation, unleash your potential, and contribute to an industry-defining transformation that will change the way the world moves.,