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Yucollect
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Sr Associate - KAM

Sr Associate - KAM

5 - 8 years

|

6 - 10 Lacs

Posted:2 days ago| Platform:

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Skills Required

product engineering value added services big data analytics artificial intelligence collections process strategic planning operations key account management financial services crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Candidate will be responsible for managing key accounts and doing cross sell and upsell from the set of accounts allocated.
Accounts will consist of Banks & NBFCwho are our existing customers.
Will need to sell the Collections Platform, AI Products and Services to the identified set of customers.
Build deep, consultative relationships with stakeholders on the client side (product, tech, operations, strategy).
Monitor account health, usage, and satisfaction metrics to proactively identify risks and growth opportunities.
Serve as the voice of the customer internally to influence product, engineering, and operations roadmaps.
Partner with internal teams to resolve operational or technical issues with speed and precision.
Conduct quarterly business reviews (QBRs), performance analysis, and strategic planning with key accounts.
Negotiate renewals, upsell value-added services, and ensure commercial alignment.
Stay up to date with market trends, competitor moves, and regulatory developments affecting client strategy.

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