Sr Account Manager

Roles and Responsibilities:

1.Account Management.

• Comprehensively handling the needs of the clients for Branding and Communication team
• Strategic planning for brands
• Planning and scheduling project timelines with the Clients and creative team
• Responsible for timely delivery of Projects
• Developing and maintaining client relationships
• Directing and controlling the activity and catering to client’s requirement 
• Tracking activity performance regularly and driving the same with efficiencies

Guiding the account management team and motivating them for better performance

2. Team Management:

* Oversee a team of Account Management staff, across multiple projects

* Mentoring junior staff and evaluating candidates for promotions, added

responsibilities and increments

* Assigning KRAs & making sure team member understand the job

description well.

* Identifying training & development needs of the team & ensuring same

is met in co-ordination with HR

* Providing orientation to new joinees & on the job training.

3. Co-ordination:

* Lead the projects & provide all the creative & technical support required.

* Closely work with Design & Copy team to deliver the project as per client’s

requirement.

4. Project Management

* Keeping a track of ongoing projects.

* Maintaining a draft of project requirements and share the same with

content & design team for their understanding.

5. Learning & development:

* Understanding of brand (for allocated clients)

* Ownership of Self Development

* Knowledge Sharing among team members

• * Attending Training & Development programs