Specialist - Product Analysis (User Stories - Agile/Kanban) - Admin

Withum is a place where talent thrives -where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business.

The Innovation team is seeking a Product Analysis Specialist based out of Bangalore Office location. This role will lead initiatives to analyze complex business/product problems to be solved with automated systems. This role will also advise teams by providing technical and strategic insights to identify and address business/product issues and opportunities and ensures that technical procedures align with the business/product vision.

Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, easy to work with a sense of purpose and caring for their co-workers and whose mission is to help our clients grow and thrive. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities.

How You’ll Spend Your Time:

Product Lifecycle:

• Act as the primary intermediary between the technology and business teams.
• Consistently oversee the entire project lifecycle to pinpoint gaps and opportunities for enhancement.
• Aid in the delivery and execution of products and services, ensuring benefit realization.
• Comprehend the product scope (e.g., MVP) and contribute to defining precise user stories for development teams.
• Create user stories and acceptance criteria based on both business requirements and technical capabilities, collaborating with Product Owners and Development teams.
• Engage in sprint planning and project/process specification meetings.
• Ability to work closely with teams to prioritize and manage automation requests.
• Identifying user/client needs and suggesting alternative solutions to meet those needs
• Leading and facilitating grooming session with clients to gather, analyze, and decompose both functional and non-functional requirements.
• Developing and adhering to Definition-of-Ready and Definition-of-Done established by the team.

Process Analysis:

• Collaborate with the Product team on improvement projects.
• Understand data flow and have in-depth knowledge of related systems and their interactions.
• Knowledge of RPA tools like UiPath or Power Platform is a plus.

Documentation and Training:

• Organizing knowledge-sharing sessions with SMEs and stakeholders throughout the Firm.
• Determine training needs and deliver targeted instruction to team members to bridge knowledge gaps.
• Create and revise training materials and documentation of products.
• Lead training sessions to ensure adherence to and comprehension of quality standards.

Reporting and Tracking:

• Conduct thorough data analysis to inform business decisions and uncover data trends.
• Create reports and dashboards to relay findings and offer actionable insights to stakeholders.
• Present conclusions and recommendations to management and stakeholders.
• Attend a set number of project calls weekly to stay informed on progress and challenges.
• Take part in sprint planning and project/process specification meetings.

Continuous Improvement:

• Assist the innovation team in aligning change initiatives for optimal product utilization.
• Offer feedback and direction to project teams to enhance quality results.
• Partner with teams to prioritize and oversee automation requests.
• Work with external vendors, contractors, and consultants to develop and improve the system.

The Kinds of People We Want to Talk to:

• Required Education Level: Bachelor’s degree in information technology, Management Information Systems.
• Required Years of Experience: 4 - 6 years’ experience preferred.
• Experience with Agile and Kanban techniques.
• Progress toward or desire to obtain Proscia and/or PMP certification.
• Strong personal and communication skills both written and verbal.
• Great organizational skill.
• Exhibits willingness to try new ideas, even when different that status quo.
• Ability to work with several technology platforms including Microsoft Office and various innovative tools and systems such as but not limited to Agile to define clear user stories.
• Ability to prepare charts, tables and diagrams to assist in analyzing problems, utilizing, if necessary, various business, scientific and/or engineering mathematical techniques.
• Responsive and ability to manage multiple projects and communications simultaneously.
• Excellent attention to detail; ability to multitask and adapt to shifting needs and priorities.
• Able to learn and adapt to new and complex procedures quickly.
• Excellent time management skills.
• SQL knowledge preferred, with the ability to troubleshoot, analyze data, and support automation processes.